Commercial Operations Director

The Commercial Operations Director plays a key role in helping Perkbox grow in a scalable and sustainable way. This role brings together data, systems, and ways of working across Marketing, Sales, Onboarding, Client Success, Finance, and Operations to make sure our entire revenue engine is aligned and running smoothly. You’ll be the person who connects the dots - setting up clear revenue architecture, building trusted insights, and making it easier for teams to focus on what really drives value for our customers and our business. From first touch through to renewal and expansion, you’ll help ensure every stage of the customer and client journey is well understood, measurable, and continually improving. Working closely with the CFO, CRO, VP Marketing, and VP Operations, you’ll help improve forecast confidence, spot and fix friction in our funnels, and support smarter, faster decision-making across the business. Success in this role isn’t just about dashboards or systems - it’s about creating clarity, consistency, and momentum, so our teams can do their best work and Perkbox can continue to grow with confidence.