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Vivienne Westwood Logo Vivienne Westwood · IT - Administration

Commercial Operations Coordinator

United Kingdom, London 32000.00 - 35000.00 GBP / Year · Job Posted May 28, 2026
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Job Responsibility

  • Collaborate closely with the Operations Manager to supervise and manage various daily operational aspects
  • Coordinating Product Development Teams for collections finalization in line with the seasonal plan set by the Operations Manager
  • Coordinating with Merchandising Team for prices finalization in line with the seasonal plan set by the Operations Manager
  • Coordinating with IT for the products/prices release on the digital selling platform JOOR
  • Constantly liaising with the Sales/Buying Teams worldwide and update the Commercial Operations Manager on the status of the selling campaign
  • Operational Support & Commercial Enablement
  • Crosscheck JOOR data vs products files - troubleshooting
  • Price lists management
  • System and orders alignment
  • Support tickets management
  • Selling material Coordination: Selling book, PEM, images, circulars, Conditions of Sales
  • Management of entire orders cycle
  • Cancellations: liaising with showrooms in case of partial cancellations to be actioned
  • Purchase Orders raising
  • Act as a point of contact for internal teams regarding pricing, order flow, and digital tools
  • Support the Wholesale teams and wholesale customers worldwide throughout the season and perform all administrative tasks related to key customers, as directed by the Operations Manager
  • Check customers POs against the OC and manages adjustments directly with the customers when necessary
  • Verify that quantity, prices, product codes, product/color descriptions, supplier code, DW and destination of the goods exactly match the OC
  • To work towards all performance targets as set by the management team

Requirements

  • Highly organised with strong attention to detail
  • Proactive mindset, able to anticipate needs and solve issues before they escalate
  • Strong multitasking ability, comfortable managing multiple deadlines and priorities
  • Excellent communication skills, both written and verbal
  • Collaborative approach, able to work effectively with cross‑functional teams
  • Relationship‑building skills with internal stakeholders and external partners
  • Problem‑solving attitude, resourceful and solution‑oriented
  • Adaptability in fast‑paced, changing environments
  • Ownership and accountability for tasks and deliverables
  • Advanced skill in Excel
  • Professional with ability to work efficiently and accurately under pressure
  • Familiar with Business Intelligence, SAP and any B2B platform (preferably JOOR)

What we offer

  • Staff discounts
  • Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)
  • Perkbox Discounts and Wellness Hub
  • Cycle to work scheme
  • Generous annual leave allowance
  • Pension Scheme
  • Training and hands-on experience
  • Opportunities to build new skills and gain valuable industry knowledge
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