Commercial Operations Coordinator

• Collaborate closely with the Operations Manager to supervise and manage various daily operational aspects
• Coordinating Product Development Teams for collections finalization in line with the seasonal plan set by the Operations Manager
• Coordinating with Merchandising Team for prices finalization in line with the seasonal plan set by the Operations Manager
• Coordinating with IT for the products/prices release on the digital selling platform JOOR
• Constantly liaising with the Sales/Buying Teams worldwide and update the Commercial Operations Manager on the status of the selling campaign
• Operational Support & Commercial Enablement
• Crosscheck JOOR data vs products files - troubleshooting
• Price lists management
• System and orders alignment
• Support tickets management
• Selling material Coordination: Selling book, PEM, images, circulars, Conditions of Sales
• Management of entire orders cycle
• Cancellations: liaising with showrooms in case of partial cancellations to be actioned
• Purchase Orders raising
• Act as a point of contact for internal teams regarding pricing, order flow, and digital tools
• Support the Wholesale teams and wholesale customers worldwide throughout the season and perform all administrative tasks related to key customers, as directed by the Operations Manager
• Check customers POs against the OC and manages adjustments directly with the customers when necessary
• Verify that quantity, prices, product codes, product/color descriptions, supplier code, DW and destination of the goods exactly match the OC
• To work towards all performance targets as set by the management team

• Highly organised with strong attention to detail
• Proactive mindset, able to anticipate needs and solve issues before they escalate
• Strong multitasking ability, comfortable managing multiple deadlines and priorities
• Excellent communication skills, both written and verbal
• Collaborative approach, able to work effectively with cross‑functional teams
• Relationship‑building skills with internal stakeholders and external partners
• Problem‑solving attitude, resourceful and solution‑oriented
• Adaptability in fast‑paced, changing environments
• Ownership and accountability for tasks and deliverables
• Advanced skill in Excel
• Professional with ability to work efficiently and accurately under pressure
• Familiar with Business Intelligence, SAP and any B2B platform (preferably JOOR)

Familiar with Business Intelligence, SAP and any B2B platform (preferably JOOR)

• Staff discounts
• Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)
• Perkbox Discounts and Wellness Hub
• Cycle to work scheme
• Generous annual leave allowance
• Pension Scheme
• Training and hands-on experience
• Opportunities to build new skills and gain valuable industry knowledge