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Life Science Talent Logo Life Science Talent · IT - Administration

Commercial Operations Associate

Denmark, København · Job Posted June 29, 2026
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Job Description

In this role you will work closely with the CEO, sales and our production team. Your focus will be to run the commercial engine so the founder can spend his time with customers and closing, not in admin. You will own our pipeline hygiene, customer communication and sales backend, and make sure nothing falls through the cracks. You will have the opportunity to build the commercial operating system of an innovative material that is based on apple waste and to work with like-minded people.

Job Responsibility

  • Identify and reach out to potential customers in our target segments
  • Respond fast to inbound enquiries and qualify them
  • Nurture our funnel and make sure deals keep progressing, with a weekly follow-up cadence
  • Keep our CRM clean and current, every deal with a clear stage, next step and realistic close date
  • Prepare quotes and product samples, coordinate packaging and sending, and follow up to capture customer feedback
  • Administer our order program: contract tracking, prepayment status and call-off planning
  • Coordinate orders from agreement to delivery with our production and delivery team
  • Prepare short, sharp briefs before customer calls
  • Produce a weekly pipeline snapshot and continuously suggest improvements to the sales process
  • Basically do everything around the sale so the founder and sales can focus on selling

Requirements

  • Organized to a fault, self-driven, and you let nothing slip
  • One to three years in operations, commercial operations or a B2B startup, or a strong business graduate ready for real responsibility
  • Experience with HubSpot as a CRM, ideally also with Odoo as an ERP
  • Wanting to get things done in the smartest way
  • Interest and skills with AI tools are a major plus
  • You see operations as valuable in its own right and are not looking to close deals yourself

Nice to have

Interest and skills with AI tools

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