Commercial Operations Analyst Job at Cayuse

Job Description

The Commercial Operations Analyst will support go-to-market teams through strong systems management, analytics, and operational execution. This role partners closely with Sales leadership, Finance, Marketing, and Customer Success to ensure pipeline visibility, accurate forecasting, efficient deal execution, and strong CRM adoption. This role will own day-to-day Salesforce administration, build reporting across Sales, Marketing, Customer Success, Professional Services, and Finance, and support core revenue processes as needed.

Job Responsibility

Support weekly pipeline reviews and forecasting cadences
Maintain sales dashboards for bookings, pipeline coverage, win rates, and activity
Help drive CRM adoption and opportunity hygiene
Support lead-to-opportunity workflows and routing logic
Assist with territory assignments and commercial process improvements
Provide operational support to commercial leadership and reps
Partner with Deal Desk and Finance to support quote-to-cash workflows
Ensure opportunity data accuracy for pricing, approvals, and contracts
Build reporting on deal velocity, approvals, and revenue performance
Help identify bottlenecks in deal flow and recommend process improvements
Support revenue tracking and post-close reporting
Produce recurring reports on pipeline, bookings, revenue, renewals, and performance
Support executive and leadership reporting
Deliver ad hoc analysis to identify trends, risks, and opportunities across the funnel
Partner cross-functionally with Sales, Marketing, Customer Success, and Finance on reporting needs

Requirements

2-4+ years in Commercial Operations, Revenue Operations, Sales Operations, or Business Systems roles at SaaS companies (experience with $10M–$100M ARR preferred)
Salesforce Administrator certification (or equivalent hands-on Salesforce admin experience)
Demonstrated experience managing and optimizing enterprise CRM platforms (Salesforce required), along with marketing automation, customer success, and business intelligence tools
Strong understanding of SaaS business models, customer lifecycle stages, and revenue reporting frameworks
Exceptional analytical, problem-solving, and project management skills
Ability to work cross-functionally, influence stakeholders, and drive consensus in a fast-paced environment
Strong written and verbal communication skills

What we offer

Competitive Medical Benefits (PPO + HSA available)
Vision, Dental, Short-Term Disability fully covered by Cayuse
Unlimited PTO + Holidays + Flexible Work Schedule
Remote Work Stipend
Equal Paid Parental Leave
401k with Employer Matching
Quarterly Wellness Reimbursement
Remote Work Environment, supporting the Ultimate Employee Experience

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Commercial Operations Analyst

Job Description

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