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One of Defence's systems program offices is de-scoping and phasing out an existing In-Service Support Contract (ISSC) and is transitioning to a new contractual arrangement. This requires structured phase-out activities to ensure continuity of support, compliance with Defence procurement policies, and effective handover to the incoming contract. The primary objective is to provide commercial expertise to manage the phase-out of the current ISSCs and facilitate transitional activities into the new contract. This includes ensuring contractual obligations are met, risks are mitigated, and Defence standards are upheld throughout the process. As the Level 2 Commercial Support Officer you will assist the Level 3 Commercial Lead and provide support to the systems program office with ad-hoc commercial tasks as required by the Commercial Director, such as procurement documentation, purchase order management and invoice processing.
Job Responsibility:
Contract Phase-Out Activities: Review and confirm all obligations under the existing ISSC’s
Manage the phase-out plan and ensure alignment with Defence procurement guidelines
Manage all contract closure activities, including final invoices, deliverables, stocktaking, disposals and performance reporting
Ensure compliance with Commonwealth Procurement Rules (CPRs) and Defence Contracting Framework
Transition Activities: Support the development of transitional arrangements into the new contract
Facilitate knowledge transfer between outgoing and incoming contractors
Assist in drafting and reviewing transitional documentation (e.g., novation agreements, schedules, stocktakes, and disposals)
Identify and mitigate commercial risks during transition
Stakeholder Engagement: Liaise with internal Defence stakeholders, contractors, and suppliers
Provide regular status updates and reporting to the Commercial Director and MVSPO-Director
Chair meetings, develop and distribute meeting minutes
Deliverables: Development of Phase-Out Plans, Transition Plan and schedules
Develop a Closure Checklist
Maintain and manage Risk Register for phase-out and transition
Transition support documentation (handover notes, contractual amendments)
Procurement documentation
Maintain and manage action registers
Requirements:
Demonstrated experience in Defence commercial activities and contract management
Proven track record in managing contract phase-out and transition processes
Strong understanding of Defence procurement policies, Commonwealth procurement rules, and contracting frameworks
Excellent stakeholder engagement and communication skills
Ability to work autonomously and deliver within tight time frames
Flexibility to travel for work at least once a month for a week's duration