Commercial Mortgage Loan Administration Specialist

• Review and clear Escrow Analysis exceptions, prior to making the Escrow Analysis live
• Process Tax and Insurance refund via check or via wire in Cash Workflow
• Open ticket request with our Tax Vendor due to: Duplicate Payment, Refund Status, etc., as well as forwarding real estate Tax Bills, Pilot Bills, Sewer/ Water Bills, etc.
• Generating and sending letters to the Borrower or Asset Manager (Letters includes Escrow Analysis, Pay Direct, Non Escrow Payment of Delinquent Tax, Paid Under Protest, Requesting Unsecure Tax Bill, Tax Shortfall Request, Tenant Pay, Zero Tax Report, Agency Check to Borrower, etc.)
• Manage a commercial property tax portfolio of escrowed and non-escrow loans
• Monitor and paying property taxes in advance of the due date
• Review tax reports and resolve exceptions in a timely manner
• Process the Daily Tax Disbursement File when needed
• Respond to customers, team members, and vendor requests for information

2+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Experience with Commercial Lending Operations and/or Commercial Mortgage Servicing
• Experience reviewing tax reports
• Experience analyzing and processing information
• Strong attention to detail

• Equal opportunity employer policy
• Drug-free workplace initiatives
• Disability accommodations during recruitment process