Commercial Mortgage Loan Administration Specialist, Wells Fargo

Wells Fargo

Location:
United States, Charlotte

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Wells Fargo is seeking a Commercial Mortgage Loan Administration Specialist as part of the Cash Administration team within Corporate and Investment Banking Loan Operations (CIBLO). This position manages cash transactions, escalates issues, evaluates and processes servicing requests while ensuring quality customer service and compliance with bank regulatory requirements.

Job Responsibility:

Manage cash transactions, escalate issues, evaluate and processing servicing requests in conjunction with various business partners while ensuring quality customer service is delivered
Set or influence policy for cash administration
Evaluate and monitor risk associated with all processes and ensuring controls and procedures are in place compliant with bank regulatory requirements
Plan and execute projects as well as providing guidance for the development of platform cash applications and leading testing efforts
Act as the business process lead for various tasks for the team and assisting with workflow coordination
Conduct quality analysis of U.S and International processes to ensure procedures are being followed accurately
Independently develop strategic recommendations on operational data findings
Lead initiatives including those that are cross functional with broad impact and act as key participant in large scale planning for Transactions and Processing
Make decisions in multi-faceted situations requiring solid understanding of the function, policies, procedures and compliance requirements that influence and lead broader work team to meet deliverables and drive new initiatives
Strategically collaborate and consult with peers, colleagues and mid-level to senior managers to resolve issues and achieve goals, may lead projects, teams or serve as a peer mentor

Requirements:

2+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
2+ years experience in commercial loan servicing, processing, or administration
Strong data entry skills including demonstrated proficiency with 10-key numerical entry
Ability to balance multiple priorities, meet deadlines, achieve goals, and work under pressure in a dynamic environment
Ability to research, compile, and perform analysis on critical operational data
Outstanding technical and critical thinking skills
Ability to assess issues, make quick decisions, implement solutions, and influence change
Advanced Microsoft Office Skills

Nice to have:

2+ years experience in commercial loan servicing, processing, or administration
Strong data entry skills including demonstrated proficiency with 10-key numerical entry
Ability to balance multiple priorities, meet deadlines, achieve goals, and work under pressure in a dynamic environment
Ability to research, compile, and perform analysis on critical operational data
Outstanding technical and critical thinking skills
Ability to assess issues, make quick decisions, implement solutions, and influence change
Advanced Microsoft Office Skills

Additional Information:

Job Posted:
October 14, 2025

Expiration:
October 16, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Commercial Mortgage Loan Administration Specialist