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You’ll be right at the heart of Vodafone Business UK, helping shape, protect, and grow some of our most important customer relationships. As a Commercial Manager in our Commercial Contract Management (CCM) team, you’ll manage the full commercial lifecycle of complex customer contracts—working closely with colleagues across the business and directly with customers to create sustainable value for everyone involved. You’ll be trusted to bring commercial insight, clarity, and confidence to every stage of the journey, from winning new business to ensuring long-term contract success.
Job Responsibility:
Partner with Sales during pre‑sales to commercially qualify opportunities and shape winning strategies that balance customer value with strong margins
Build and validate pricing and deal structures using benchmarking, market insight, and competitive analysis
Lead and support commercial negotiations with customers and suppliers to help close deals efficiently and compliantly
Secure the right governance approvals and ensure deals are structured for long‑term success
Ensure agreed commercial terms, risks, and obligations are clearly captured in contracts and handed over smoothly to delivery teams
Identify, assess, and mitigate commercial risks, making sure mitigation plans are understood and followed through in‑life
Provide commercial thought leadership across Sales, Legal, Finance, Product, Solutions, Technology, and external partners
Support margin protection, revenue optimisation, and dispute resolution for in‑life contracts when needed
Requirements:
An experienced commercial or contract management professional with around 8+ years’ experience
Someone confident navigating complex commercial and contractual models
A pragmatic negotiator who can influence and build trust at all levels, internally and externally
Strong at assessing commercial risk and putting effective mitigations in place through contracts or delivery models
Skilled in shaping compelling commercial proposals that reflect customer needs, market realities, and value creation
Comfortable using data, assumptions, and judgement to make sound commercial decisions
An excellent communicator who can simplify complexity in writing and conversation
A collaborative team player who enjoys sharing knowledge and mentoring others
Curious, growth‑minded, and motivated to continuously improve how things are done
Nice to have:
Telco or IT experience is a plus, but not essential
World Commerce & Contract Management (WCC / formerly IACCM) accreditation is desirable
What we offer:
Excellent basic salary plus bonus and Vodafone benefits
Great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work
Discounts, vouchers, a pension plan and loads more
Amazing learning tools and top-notch parental leave policies