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Dalkia UK are looking for a Commercial Manager to join our commercial team to work across our PFI contracts. To provide commercial management support to the business in order to maintain its long term profitable growth and to manage and minimise commercial risks. The Commercial Manager will work closely with Account / Contract Managers and Contract Support on FM contracts, Project Managers on Projects, the Business Development team on new bids as well as the Senior Leadership team on any business initiatives. This role will cover all aspect of the business including technical maintenance services, facilities management, reactive works, small works, projects and energy initiatives.
Job Responsibility:
To support the commercial performance of the business by managing key commercial issues
Monitor that key contractual obligations are being met, including service-level agreements (SLAs) and key performance indicators (KPIs) and identify and mitigate risks related to contract terms, disputes, or compliance
Further, develop and implement commercial strategies aligned with the company’s goals and identify opportunities for growth within existing contracts
To analyse commercial issues and to articulate, advise, influence and motivate stakeholders, both internal and external, to achieve the best commercial solutions for Dalkia
To ensure correct governance, including cost build up and margin policy, is adhered to in respect of new bids (PPM or Projects) in line with Company governance procedures and that appropriate records of such governance are in place
To review all contractual terms and conditions against established business parameters, including the commercial redlines, for new business opportunities, existing contract retenders and projects identifying key commercial points and all unacceptable provisions
To achieve a signed contract document on the best possible terms and on a timely basis whilst maintaining a good customer relationship for new or renewed contracts
To assist with the reporting of revenue, costs and margin performance for contracts by revenue stream (PPM, Extra Works and Projects) on a monthly basis
To ensure Account / Contract Managers and Contract Support follow established processes for the commercial management of each contract
To provide education and training to the business
To promote best practice with suppliers
Requirements:
Good Commercial Management skills with attention to detail
Ability to build client relationship skills that provide benefits for both parties
Negotiation strategy skills that deliver positive results
Sound understanding of contract terms and conditions and different contract commercial models including cost plus, fixed price, GMP, etc
Ability to driving margin improvement and understanding of financial data / reports
Understanding of law and legal frameworks relating to services agreements and construction projects
Sub-contractor relationship management
Ability to identification and mitigate risks
Good IT skills, particularly in the use of word, excel and PowerPoint
Good communication skills, written and oral, and the ability to influence and motivate to achieve desired outcomes
Organisational and time management including the ability to multi-task
Proven experience (5+ years) in a commercial role within the facilities management industry or a related service type industry
Good knowledge of FM services, contract types (e.g., PFI, TFM), and procurement processes
Previous experience in any of the following sectors: Construction Management / Quantity Surveying
Financial Management – contract P&L and familiarity with financial systems and reporting tools
What we offer:
25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year
Pension with matched contributions
Life Assurance
Private Medical Insurance Single Cover on completion of 12 month’ service, with the opportunity to pay for additional cover for partner/dependants
Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance
Access to wellbeing programmes
Company Sick Pay
Employee recognition programmes which reward exceptional achievements
Employee Referral bonus with generous bonuses for ‘referring a friend’
The opportunity to use one working day per year volunteering to help the local community
Employee Assistance Programme – free, confidential 24/7 365 support on all lifestyle matters