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Join us as a Commercial Manager at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You’ll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences. Commercial Manager leverage new and existing data provided by wider areas to help manage performance across Business Banking, and they support Optimisation Managers who partner with colleagues across the business to drive data-led performance culture and identify optimisation opportunities to move the business forward (e.g. partnering with Shared Technology colleagues to access new data and build new tools to understand e2e funnel performance).
Job Responsibility:
Execution of market research to understand the competitive landscape, identify market trends and opportunities, and develop strategies to capture market share within the commercial banking segment, taking into consideration industry, size, and growth stage
Development of appropriate pricing models for different products and services, ensuring profitability while remaining competitive in the market
Development, implementation and management of innovative financial solutions, services and products aligned to the banks objectives and are tailored to the commercial banking segment, including loan products, cash management solutions, and trade finance services
Identification and forging of strategic partnerships with other financial institutions, technology providers, or industry experts to expand product offerings and reach new client segments
Management of key stakeholder relationships within target companies to understand their needs and recommend appropriate solutions
Development and implementation of sales strategies including the establishment of sales targets, identification of sales channels to reach potential clients and objectives for loan terms to support the negotiation process and development of service agreements
Monitoring of key leading and lagging metrics such as new client acquisition, loan volume, revenue generation, and market share to assess the performance of the commercial banking segment. Funnel and journey optimisation are key to delivery of service and commercial performance
Requirements:
Good understanding of multiple disciplines relevant to the business (e.g. journeys/processes)
Strong experience in data manipulations and business analysis
Experienced in mapping out front to back journeys to help identify funnel efficiencies & improvements
Good understanding of applicable regulation and policies
Awareness of copilot or any other agentic AI platform will be an added advantage
Strong written and verbal communication skills
Good commercial acumen with analytical mindset and skillset (e.g. SAS, SQL, Excel etc) with experience of leveraging data/analysis to identify problems and support development of innovative solutions to improve business performance
Good communication skills with experience of providing accurate diagnostics and support to more senior colleagues to help them negotiate with and influence senior stakeholders (Director/MD level)
Nice to have:
PnL understanding (e.g. pricing, credit, income drivers) / commercial acumen
Good communicator with ability to manage stakeholders
Self-starter with ability to identify and complete diagnostics in undefined and ambiguous territory
Good presentation, written and verbal communication skills
Ability to run with a diverse workload and balance competing priorities effectively
Curious, with good problem solving skills
Previous experience and understanding of other areas of Barclays UK preferred