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In this role as Commercial Manager you will be responsible for the commercial performance, forecasting & achievement of key market, customer & financial KPIs of our Small Business Fixed & Beyond connectivity portfolio, across Soho and SME. As owner of the VBU Small Business Fixed P&L you will ultimately be responsible for commercial planning, performance and delivery of trading and P&L optimisation initiatives to drive sustainable growth and build market share for the segment. You will work as part of Vodafone Business Ireland's Commercial Team who are responsible for owning, shaping and defining the commercial success and strategy of Vodafone Business Unit's (VBU) mobile, fixed & beyond connectivity portfolios . The team works closely with all other VBU teams in the business as one Virtual team, in particular with sales, marketing and product delivery teams. You will also work cross functionally with our colleagues in Finance, Customer In Life, Technology & Networks and Group.
Job Responsibility
Responsible for the commercial performance, forecasting & achievement of key market, customer & financial KPIs of our Small Business Fixed & Beyond connectivity portfolio, across Soho and SME
Owner of the VBU Small Business Fixed P&L, responsible for commercial planning, performance and delivery of trading and P&L optimisation initiatives to drive sustainable growth and build market share
P&L management & forecasting
Devise annual customer & financial detailed budget for portfolio in collaboration with Finance Partner
Monitor & track commercial performance against annual budget plan
Report on key market, customer & financial KPIs
Work with sales channel owners to align with accurate forecasts
Build comprehensive suite of reporting and analytics to assess trading performance and guide commercial strategy
Monitor & appraise all commercial offers
Analyse weekly sales, churn & net growth performance
Work with Finance team to understand financial impact of quarterly plans
Diagnose performance issues
Work with sales and delivery teams to ensure sales are tracked through to delivery & billing
Build and deliver compelling commercial rationale and business casing for new propositions
Review competitor market for annual and quarterly trends
Present key commercial insight and influence key stakeholders up to board level
Develop understanding of infrastructure to deliver products, identify areas for efficiency and optimising profitability
Lead commercial in life strategy
Work with finance partner to provide financial recommendations to improve profitability & customer experience
Requirements
Commercial planning, forecasting and budgeting experience
Experience working in cross-functional and virtual teams across different disciplines
Experience in succeeding in high profile, pressurised environment which demands flexibility and multi-tasking
Rigorous attention to detail and proven competency when working with large datasets
Education to a degree level or highly relevant compensating work experience
previous telecommunications or SaaS experience advantageous
experience of pricing / commercial analysis in a similar sector i.e. telecoms, tech, utilities
Growth mindset, hungry to deliver innovative market changing propositions and ambition to win in competitive environment
Comfort in working with excel models and analyses
able to roll detail up to compelling presentations and stories
excellent communication & presentation skills (written & verbal)
What we offer
Flexibility to work how you perform best, with hybrid ways of working and real focus on work-life balance
Competitive package including salary, bonus and a strong pension
Generous flexible benefits allowance, plus access to comprehensive health and wellbeing support
Access to on-site wellness centre and gym, alongside a wider wellbeing programme
Free mobile plan, device offers and exclusive discounts for you, your family and friends
Market-leading family policies and flexibility to support you at every stage of life
Real opportunities for career growth through learning, development and internal progression