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Join us as a Commercial Manager - Credit Card Acquisition, where you will help shape the future of banking by driving the success of the commercial banking segment through market analysis, product development, sales and relationship management, risk management, and performance.
Job Responsibility:
Execution of market research to understand the competitive landscape, identify market trends and opportunities, and develop strategies to capture market share within the commercial banking segment, taking into consideration industry, size, and growth stage
Development of appropriate pricing models for different products and services, ensuring profitability while remaining competitive in the market
Development, implementation and management of innovative financial solutions, services and products aligned to the banks objectives and are tailored to the commercial banking segment, including loan products, cash management solutions, and trade finance services
Identification and forging of strategic partnerships with other financial institutions, technology providers, or industry experts to expand product offerings and reach new client segments
Management of key stakeholder relationships within target companies to understand their needs and recommend appropriate solutions
Development and implementation of sales strategies including the establishment of sales targets, identification of sales channels to reach potential clients and objectives for loan terms to support the negotiation process and development of service agreements
Monitoring of key leading and lagging metrics such as new client acquisition, loan volume, revenue generation, and market share to assess the performance of the commercial banking segment. Funnel and journey optimisation are key to delivery of service and commercial performance
Requirements:
Proven experience in finance and/or commercial management, with a good understanding of business performance drivers
Demonstrated ability to collaborate effectively with external-facing clients to drive shared objectives
Skilled in tracking performance data and identifying customer journey pain points to inform optimization efforts
Experienced in managing credit card products and overseeing their end to end customer journeys
Capable of managing and providing oversight of acquisition campaigns from planning through performance evaluation
Demonstrated ability to execute and manage strategic projects from conception through to delivery
Stakeholder management skills, with experience influencing and engaging at Managing Director level
Expertise in interpreting and leveraging complex data sets to provide analytical insights and actionable recommendations
Experience collaborating across cross-functional departments and diverse business areas to deliver aligned outcomes
Evidence of problem-solving skills, with the ability to identify issues, analyse root causes, and implement effective solutions
Nice to have:
Product management experience
Technical delivery experience
Credit card knowledge and/or understanding
What we offer:
Working flexibly
Hybrid working
Structured approach to hybrid working with 'anchor' days