Commercial Loyalty Team Leader Job at IKEA (San Giovanni Teatino, Chieti)

Unit Customer Experience Manager I

A job at IKEA is so much more than home furnishings. Together, we work to make a...

Location

United States , Columbus, Ohio

Salary:

84503.00 - 125698.00 USD / Year

IKEA

Expiration Date

Until further notice

Requirements

Minimum Years of Experience: 7
Previous retail experience required
Previous management and leadership of large teams or groups required
Proven track record with developing high level leaders
Previous experience working through others by influencing, collaborating, and co-creating in matrix and interdependent organizations required

Job Responsibility

Ensures a great IKEA shopping and brand experience to drive repeat visitation to IKEA
Utilizes customer insights and feedback to improve customer satisfaction and ensure a seamless shopping experience from home to home
Ensures a better understanding of the local customer, market and community to enable a better local connection to the store experience, solutions, and commercial calendar
Ensures that the Customer Experience team works in compliance with the IKEA code of conduct and IKEA Employment Standards
Manages local community involvement and stakeholder relations, including public affairs
Identifies, recruits, retains and develops talent to secure a diverse, competent, high performing team and future succession. Supports the leaders in doing the same with their co-workers
Shares knowledge and good examples within your country to support competence development
Oversees the local business plan and logistics action plan by ensuring these actions are implemented. Ensures proper follow up to make adjustments when necessary
Leads the Loyalty and Customer Service team and working in collaboration with the Commercial Team, Logistics team to secure a seamless and high quality multichannel shopping experience

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Fulltime

Senior Manager Consumer Fixed Products

The Senior Manager Fixed & Home Segment leads the strategy, development, and com...

Location

Congo, the Democratic Republic of the , Kinshasa

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business administration, Telecommunications, Engineering, or related field
master’s preferred
Strong proficiency in strategic planning, financial modelling, and data analytics (Excel, BI tools)
In-depth knowledge of fixed broadband technologies (FTTH, FWA), home networking, and customer experience management
8+ years in product management or commercial roles within telecom or technology sectors, with at least 3 years in fixed broadband
Demonstrated track record in managing fixed service portfolios, driving subscriber growth, and achieving financial targets
Experience leading cross-functional teams and managing key stakeholder relationships
Strategic thinker with strong commercial acumen and customer focus
Influential leader capable of driving alignment and motivating diverse teams
Excellent communication and negotiation skills

Job Responsibility

Define and execute the FTTH and FWA product roadmap, including tiered service packages (Basic, Standard, Premium) and value-added bundles
Develop multi-year growth plans aligned with network expansion targets, ensuring geographical coverage
Lead lifecycle management: new product launches, performance reviews, portfolio rationalization, and end-of-life decisions
Formulate pricing frameworks based on cost-to-serve, competitive benchmarks, and customer willingness-to-pay, ensuring margin optimization
Design promotional strategies (e.g., installation incentives, bundled device offers, loyalty rewards) in collaboration with Marketing and Loyalty teams
Oversee commercial negotiations with equipment suppliers, installation partners, and value-added service providers (e.g., streaming, security solutions)
Establish and track KPIs: subscriber net additions, ARPU, churn, installation lead times, average throughput, and NPS
Drive use of analytics platforms to segment the customer base, identify upsell opportunities, and forecast demand
Prepare and present monthly and quarterly business reviews, highlighting performance trends, risks, and opportunities
Partner with Network Planning & Engineering to align product offerings with infrastructure capabilities, rollout schedules, and SLA requirements

Fulltime

Membership Lead

AO Five Star Membership is how we turn great customer experiences into long‑term...

Location

United Kingdom , Bolton

Salary:

Not provided

AO

Expiration Date

Until further notice

Requirements

Experience leading loyalty, membership, or subscription programmes at scale
A proven track record of driving growth in acquisition, engagement, and retention
Commercially savvy - confident building business cases and reporting on ROI and revenue impact
Data-driven and comfortable turning insights into action
Brilliant at influencing and collaborating across teams
Customer-first and dedicated to creating exceptional value
Strong communicator who can make complex ideas simple and engaging

Job Responsibility

Own and evolve the strategy and 3-year roadmap for AO Membership to drive growth and profitability
Keep our proposition fresh and competitive - from tiers and benefits to rewards and perks
Use market research and member insights to spot opportunities for innovation
Build business cases for new ideas and track their impact on retention, frequency, and lifetime value
Lead the delivery of the roadmap, working with Product, UX, and Tech to create a seamless digital experience
Partner with Marketing and CRM to drive acquisition, engagement, and retention through multi-channel campaigns
Work with Commercial teams to secure exclusive member-only offers and benefits
Use data and analytics to measure success, optimise performance, and keep improving
Be the voice of membership across AO - sharing the vision and results with senior leaders and teams
Align stakeholders and inspire a 'member-first' mindset throughout the business

What we offer

Holidays
25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
Flexible benefits
Including 9% employer pension contribution, car allowance and private healthcare
Opportunity to participate in the AO incentive programme
Be a VIP at the AO Arena
we have loads of opportunities to win free tickets and pre-sale access!
Health & wellbeing
discounted gym membership, an onsite spa and our Help @ Hand scheme giving you access to virtual GP’s, Mental Health support and much more
Discounts

Fulltime

Field Marketing Manager

Marriott International is seeking a Field Marketing Manager to join the newly es...

Location

Thailand , Thailand Area Office

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Bachelor’s degree in marketing preferred
5 years of marketing experience demonstrating progressive career growth and a pattern of exceptional performance (hospitality industry preferred)
1-3 years digital marketing experience, including search engines and digital advertising optimization tactics
Strong knowledge of Thailand media landscape
Experience leading a team
Experience in corporate marketing communications, advertising agency, or digital marketing agency
Desired experience working in an above property or ‘cluster’ hotel marketing role
Commercially minded with strong business acumen
Creative thinker with ability to connect creativity to business outcomes
Analytical nature – can interpret data into meaningful insights and actions

Job Responsibility

Support Director of Field Marketing – Thailand implementing market-based strategic plans based on local need-time and demand generation opportunities by driving cluster area initiatives
Support Director of Field Marketing develop strong working relationships with business partners for attractive promotional, campaign tie-ups and events to build brand recognition in the market
executing and ensuring pull through of regional/Brand marketing programs, suggesting and deploying right channels and platforms
support hotel’s marcoms, providing communications guidance to property teams, including overall marketing strategy, and other media activities
Support Director of Field Marketing and ADOM in developing & executing overall strategic PR, Brand & Destination marketing plan for the Area as a whole
Provide overall marketing strategic guidance for participating hotels
Develop and execute integrated marketing campaigns (e.g. print, radio, display ads, email, hotel website)
Incorporate global brand marketing objectives into the hotel plans
Ensure and supervise content quality of hotel sales promotional aids, tools and merchandising items
Work with Area Teams, Director of Field Marketing and MDS (Marriott Digital Service) to recommend marketing channels and story angles for the Area

Fulltime

Senior Manager, Data Science & Analytics

Senior Manager, Data Science & Analytics in the Customer, Digital & Marketing sp...

Location

Ireland , Dublin

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Master's degree required (Ph.D. preferred) in Data Science, Computer Science, Statistics, Applied Mathematics, Engineering, or a related analytical discipline
8+ years of experience in data and analytics, including 3+ years in leadership roles driving large-scale projects, ideally within retail or customer/digital/loyalty domains
Extensive experience with data & analytics approaches such as exploratory data analysis, descriptive analytics, hypothesis testing, and A/B testing, as well as Agile development methodologies
Proficiency in programming languages such as Python, SQL, and R, along with hands-on experience on cloud-based platforms (e.g., Azure, Snowflake, Databricks)
Solid working knowledge of data engineering workflows including ETL processes, real-time and batch processing, model deployment, and version control best practices
Proven track record of delivering measurable results from customer loyalty programs in large retail environments
Ability to translate data, analytics, and AI/ML insights into actionable business strategies and outcomes, supported by a strong commercial mindset
Demonstrated ability in talent acquisition, team development, coaching, and mentoring
Excellent communication skills with the ability to clearly articulate technical information to all levels of the organization and collaborate effectively with cross-functional teams
Strong stakeholder management skills, with experience engaging diverse teams and senior leaders across geographies and managing multiple projects with clear prioritization and timeline communication

Job Responsibility

Collaborate with business stakeholders and digital product teams to define business requirements, KPIs, and acceptance criteria for customer loyalty and marketing analytics initiatives
Act as a data-driven thought partner to Loyalty and Marketing teams, providing analytical support and challenging priorities based on insights
Develop and own Customer Analytics Strategic Roadmap aligned with company goals, serving as the key decision maker for all Loyalty & Customer Data initiatives
Lead the design, development, and deployment of advanced analytics and AI/ML models to optimize customer segmentation, personalization, loyalty programs, and promotions
Oversee the end-to-end analytics and data science workflow including data preprocessing, feature engineering, model training, validation, deployment, and evaluation (e.g., A/B testing)
Partner with Marketing, Digital, Operations, and Technology to ensure robust data pipelines, scalable model deployment, and data-driven decision making
Enhance agility by proactively identifying and remediating data issues
Present actionable insights and recommendations to senior leadership to influence business strategies and continuously enhance the value generation from loyalty programs
Recruit, mentor, and lead a high-performing team, fostering a culture of continuous learning, innovation, and diversity
Provide guidance on career development, resource allocation, and recruitment for analytics talent

What we offer

Complete benefits packages (health insurance, pension contribution etc.)
Possibility of enrolling in stock purchase plan
Employee discount on fuel
Learning opportunities to develop new skills and to evolve professionally in a fast-growing company

Fulltime

Commercial Director

The Four Seasons Hotel Jakarta is seeking a Commercial Director who embodies our...

Location

Indonesia , Jakarta

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

A strategic commercial leader with a strong preference for experience in a Commercial Director role within luxury hospitality, ideally in Jakarta or comparable major Southeast Asian markets
Demonstrated success in driving Sales, Marketing, and Revenue Management performance, with prior experience at Four Seasons or other top-tier luxury brands
Exceptional leadership and communication capabilities, with the influence and confidence to inspire high-performing teams and engage effectively with Jakarta’s dynamic business, social, and luxury consumer communities
Strong financial and budget management acumen, with the ability to forecast accurately, optimize spending, and drive profitable commercial strategies in a competitive Jakarta market
A creative and forward-thinking mindset, capable of identifying new opportunities specific to Jakarta’s evolving luxury, corporate, and social segments while innovating within a structured brand environment
A high level of professional integrity combined with a hands-on, collaborative approach that aligns well with both the Four Seasons culture and Jakarta’s relationship-driven business landscape
Fluency in English is required
Additional language skills—especially Bahasa Indonesia—are considered a valuable advantage
A deep understanding of the Jakarta market is essential, including competitive insights, customer behaviour trends, digital consumption patterns, and the expectations of both local and international luxury travellers
For Indonesian nationality only

Job Responsibility

Partner closely with the General Manager, Planning Committee, Third Party partners to align hotel business plan with revenue-generating strategies
Lead, coach, and develop a high-performing commercial team including Sales, Catering, Revenue Management, Reservations, Marketing, and Public Relations
Foster a dynamic, collaborative, and high-performance culture
Represent the hotel in commercial forums, travel as required, and maintain strong relationships within the Four Seasons network and the broader luxury hospitality sector
Build trust with internal and external stakeholders including Ownership and Corporate leadership
Ensure alignment across sales channels and consistent performance across key KPIs
Provide strategic guidance in terms of Revenue & Distribution
Develop and implement robust pricing and revenue strategies to maximize RevPAR and overall profitability
Drive revenue accountability across all departments
Lead the development and execution of sales strategies to optimize group, transient, and corporate segments

What we offer

Competitive salary and comprehensive benefits package
Opportunities for professional growth and development, with access to world-class training programs
Complimentary stays at Four Seasons Hotels and Resorts worldwide
Complimentary dry cleaning for business attire

Fulltime

Electric Vehicle Senior Account Executive

Clean Energy is our future. It's core to our commitment to lead our industry in ...

Location

United States , East Berlin

Salary:

126300.00 - 140330.00 USD / Year

EVERSOURCE

Expiration Date

Until further notice

Requirements

A bachelor’s degree or equivalent work experience
Five (5) plus years of related experience in account management, engineering services, customer service, or other related industries
Customer Service, Engineering or Construction experience in the utility industry preferred
Demonstrates and exhibits ability to work in a multi-task, challenging environment
Strong communication, interpersonal, presentation, negotiation and persuasion skills both verbal and written
Strong Computer Skills in Microsoft Excel, Word, PowerPoint and C2 knowledge is required
Maintains and demonstrates ability to build on current and potential relationships with assigned customers, public officials, and community-based leaders
Demonstrates and exhibits ability to apply company policies and procedures, technical, environmental, and engineering expertise in the areas of customer relations and energy utilization requirements
Ability to apply engineering and economic principles in the areas of customer systems and energy-utilization requirements, financial skills, and experience
Demonstrates initiative and ability to make decisions based on logical assumptions and factual information

Job Responsibility

Establishes and maintains customer relationships with commercial and industrial customers with loads 750 kW and greater as well as municipal and other customers as assigned
Positions EVERSOURCE as the highest performing providers of electric delivery services, and customer focused solutions
Serves as a strategic ally with customers, public officials, trade allies, and community leaders
Listens to customers, becoming knowledgeable of their business, identifies energy-related opportunities to assist customers to improve their business, and provides solutions to energy-related problems
Provides customized, prompt, and creative options/solutions for customers and prospective customers to retain and grow revenues
Manages the delivery of EVERSOURCE products and services to increase revenue and meet customer needs
Serves as a team leader on specialized internal and external cross-functional teams, as necessary, to develop customer solutions and attain revenue, customer satisfaction and customer loyalty
Mentors account executives to enhance skill sets and assume Strategic Accounts Manager responsibilities when required
Serves as the primary point of contact and transacts all EVERSOURCE business with assigned major customers with a focus on customer service
Performs the more complex analysis of customer's energy management, use and needs

What we offer

competitive total rewards program
potential incentive

Fulltime

Store Manager

Lead the way at JD Sports as a Store Manager! Drive results, grow your team, and...

Location

Australia , Bondi

Salary:

Not provided

JD Sports Australia & New Zealand

Expiration Date

Until further notice

Requirements

Experience coaching teams to deliver exceptional service and build customer loyalty
Proven ability to drive consistent service standards across multiple departments while maintaining a seamless customer experience
Proven track record of hitting sales targets and managing budgets
Experience using data and reports to drive profitability and identify opportunities
Strong retail operations experience with efficient process management
Experience leading back-of-house teams with high-volume deliveries
Understanding of driving profit through using reports and smart product placement
Experience managing department managers or large full-time teams, plus planning who can step up into future roles
Proven ability to build a positive team culture through coaching and recognising good work
Track record of hiring and developing strong retail staff

Job Responsibility

Run a busy store with a large team and significant financial turnover
Create exceptional customer experience
Manage multiple department leaders
Drive sales targets
Coach and develop your team
Manage store operations
Drive commerciality through smart product placement
Maximise profitability through driving sales and KPIs with your team
Create a positive workplace where everyone can grow
Deliver results through strong leadership and strategic thinking

What we offer

Quarterly bonuses for Store Manager and Assistant Managers
Work in a dynamic global business and engage with some of the best products and biggest sports fashion brands in the market
We are growing 10+ stores each year, which allows a lot of internal progression
Training and development opportunities to kickstart, evolve and shape your career
Store Manager conference each year, where we fly all our leaders to Sydney for two days to align focuses and initiatives for the coming year
Opportunity to progress across all areas of the business in a wide range of roles including Retail, Support Office, and our Distribution Centre
Access to our attractive staff discount! This can also be used for friends and family
Access to our Employee Assistance Program & Mental Health champions
New people system designed to improve your employee experience
Anniversary gifts to celebrate teams' milestones

Fulltime

Select Country

Commercial Loyalty Team Leader

IKEA

Location:
Italy , San Giovanni Teatino, Chieti

Category:
Sales

Contract Type:
Not provided

Salary:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 16, 2026

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