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Wells Fargo is seeking a Commercial Loan Servicing Specialist to support and service Asset Based Lending (ABL) portfolios covering Agency, Bought Participation, and Bilateral lending structures within Commercial Banking Operations. This role is responsible for independently processing moderately complex loan servicing activities, ensuring accurate execution, regulatory compliance, and strong customer outcomes across multiple deal structures.
Job Responsibility:
Independently process servicing activities for moderately complex Asset Based Lending facilities, including Agent-led deals, Bought Participations, and Bilateral loans
Support servicing of revolving credit facilities, term loans, borrowing base-driven structures, and collateral-based facilities
Execute assigned loan servicing activities to ensure accurate and timely processing in accordance with credit agreements and servicing standards
Review and process: Interest, fees, principal activity, and repricing events
Amendments, waivers, renewals, and restructurings
Borrowing base updates, collateral-driven changes, and availability calculations
Identify servicing exceptions, data inconsistencies, or documentation gaps and escalate in a timely manner to ensure resolution
Ensure compliance with policies, procedures, and service-level expectations while processing customer, system, or operational requests
Identify potential system, data, or process gaps and raise recommendations for procedural improvements or control enhancements
Adhere to and support updates of standard operating procedures (SOPs) and system documentation aligned to ABL servicing
Complete onboarding milestones and role readiness requirements within defined timelines
Apply training, procedural guidance, and system knowledge to daily processing to ensure accuracy, consistency, and risk mitigation
Support knowledge-sharing initiatives by providing feedback, participating in peer learning, and contributing to documentation updates
Partner with Line of Business, Control & Risk, Technology, and upstream/downstream operations teams to support effective ABL loan servicing outcomes
Coordinate resolution of assigned customer service requests involving internal teams and external counterparties
Collaborate with peers and senior specialists to resolve issues and meet daily and monthly deliverables
Support processing deadlines, cutoff requirements, and end-of-day activities to ensure accurate and complete servicing output
Contribute to continuous improvement initiatives within ABL Operations through disciplined execution and constructive feedback
Requirements:
8+ years of Commercial Loan Servicing and/or Loan Operations experience, or equivalent demonstrated through work experience, training, military experience, or education
5+ years of hands-on experience with Loan IQ, LUCAS, STUCKEY, or equivalent commercial lending platforms
Working understanding of Asset Based Lending products, Agency and Participation loan servicing concepts, collateral structures, and servicing workflows
Strong attention to detail with a demonstrated ability to ensure accurate and timely processing across multiple deal structures
Good verbal, written, and interpersonal communication skills
Nice to have:
Working knowledge of loan documentation and ability to interpret key elements of Legal Credit Agreements, including agency and participation provisions
Ability to prioritize work, meet deadlines, and perform effectively in a fast-paced, deadline-driven environment
Strong analytical, problem-solving, and issue-resolution skills
Ability to work independently while contributing effectively within a team environment
Demonstrated commitment to delivering high-quality customer service and strong stakeholder support