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Commercial Loan Servicing Associate

https://www.wellsfargo.com/ Logo

Wells Fargo

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Location:
India , Bengaluru

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Category:

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Contract Type:
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Salary:

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Job Description:

Wells Fargo is seeking a role in Commercial Loan Servicing Associate

Job Responsibility:

  • Provide support for servicing activities for commercial products, commercial real estate, and problem loans
  • Coordinate resolution of open issues with customers
  • and interact with internal and external customers
  • Evaluate and upload data into the systems of record
  • Serve as an escalation point in the resolution of issues
  • Ensure compliance with all bank policies, procedures, and regulatory requirements
  • Provide information to managers, functional colleagues, and stakeholders, including internal or external customers if applicable
  • Provide training and guidance to less experienced Commercial Loan Servicing representatives in interpreting and understanding complex policies as well as managing cross group projects
  • Research, respond to and resolve complex inquiries
  • Train others on complex loan agency inquiries and servicing language in loan documentation and interpretation, as well as an understanding of financial services and customer support
  • Coordinate and reconcile all loan advances and payments with member banks and customers and books letters of credit
  • Support loan trading and assignments
  • Prioritize work and provide day to day work leadership and mentorship to the support team
  • Lead or contribute to customer issue resolutions that require coordination amongst various teams
  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
  • Interact with internal customers
  • Receive direction from leaders
  • Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Requirements:

  • 6+ Months Experience in Commercial Loan Servicing, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Thorough understanding of Commercial Real Estate Business and US Mortgage
  • Experience in wire transfers and other payment methods
  • Attention to detail and ability to quickly learn and deliver on new changes
  • Identify process gaps and finding solutions to problems
  • Ownership and flexibility to deliver the desired results under strict timelines and SLAs

Nice to have:

  • 8+ years of Commercial Loan Servicing experience
  • Postgraduate/Graduate preferably in Commerce and Accounting
  • Good Excel and other Microsoft Office tools

Additional Information:

Job Posted:
March 01, 2026

Expiration:
March 05, 2026

Employment Type:
Fulltime
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