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Wells Fargo is seeking a Commercial Loan Servicing Associate In this role, you will: Provide support for servicing activities for commercial products, commercial real estate, and problem loans Coordinate resolution of open issues with customers; and interact with internal and external customers Provide customer service, loan and regulatory diligence, and ongoing portfolio maintenance, related to low to medium tasks and deliverables Evaluate and upload data into the systems of record Serve as an escalation point in the resolution of client issues Receive direction from supervisor and exercise judgment within defined parameters which developing understanding of function, policies, procedures, and compliance requirements Provide guidance and training to peers Ensure compliance with all bank policies, procedures, and regulatory requirements Provide information to managers, functional colleagues, and stakeholders, including internal or external customers if applicable
Job Responsibility:
Provide support for servicing activities for commercial products, commercial real estate, and problem loans
Coordinate resolution of open issues with customers
and interact with internal and external customers
Provide customer service, loan and regulatory diligence, and ongoing portfolio maintenance, related to low to medium tasks and deliverables
Evaluate and upload data into the systems of record
Serve as an escalation point in the resolution of client issues
Receive direction from supervisor and exercise judgment within defined parameters which developing understanding of function, policies, procedures, and compliance requirements
Provide guidance and training to peers
Ensure compliance with all bank policies, procedures, and regulatory requirements
Provide information to managers, functional colleagues, and stakeholders, including internal or external customers if applicable
Requirements:
6+ months of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Graduate
8+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Strong Inventory & Commercial Auto domain knowledge