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Robert Half Logo Robert Half · Banking

Commercial Loan Servicer

United States, Brockton · Job Posted May 11, 2026
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Job Description

We are looking for an experienced Commercial Loan Servicer to support a growing commercial lending operation in the South Shore - Massachusetts. This Long-term Contract position is well suited for someone who thrives in a detail-focused banking environment and can manage servicing activities across a range of commercial loan products. The role plays an important part in maintaining accurate records, supporting compliance efforts, and delivering responsive service to both internal partners and borrowers.

Job Responsibility

  • Oversee day-to-day servicing activities throughout the life of commercial loans, including commercial real estate, commercial and industrial, and construction facilities
  • Enter new loans into servicing systems, coordinate disbursements, and complete updates related to renewals, changes in terms, and final payoff processing
  • Examine loan files and supporting documents to confirm completeness, accuracy, and alignment with bank policies and regulatory standards
  • Track covenant reporting, exception items, and critical follow-up dates to help ensure timely resolution of servicing requirements
  • Partner with lending, credit, closing, and treasury teams to keep loan administration processes organized and running smoothly
  • Respond to borrower and internal staff questions regarding balances, payment activity, escrow matters, and other servicing-related items
  • Maintain reliable data within the bank’s core and loan servicing platforms while identifying and correcting discrepancies when needed
  • Produce servicing and portfolio reports to support management oversight, examinations, audits, and compliance reviews
  • Assist with participation or syndicated loan administration, including payment distribution, remittance activity, and related reporting
  • Apply internal procedures and banking regulations consistently across servicing tasks to help protect operational quality and compliance

Requirements

  • At least 3 years of experience in commercial loan servicing, loan operations, or loan administration within a banking or credit union setting
  • Working knowledge of commercial lending products such as CRE, C&I, commercial mortgages, and construction loans
  • Experience reviewing and handling loan documentation, including promissory notes, mortgages, UCC filings, modifications, and payoff-related records
  • Familiarity with loan accounting functions, payment processing, accruals, and general servicing workflows
  • Ability to work effectively with core banking systems and commercial loan platforms used for booking, maintenance, and reporting
  • Strong organizational skills and careful attention to detail when managing multiple active loans and deadlines
  • Clear communication skills and the ability to collaborate with internal business partners while providing attentive borrower support

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
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