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Robert Half Logo Robert Half · Banking

Commercial Loan Service Specialist

United States, Midland · Job Posted January 02, 2026
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Job Description

The Commercial Loan Service Specialist will be a member of the Paid and Hazard Insurance team within the Commercial Loan Services group. The Commercial Loan Services team is responsible for releasing collateral on paid loan and monitoring Hazard Insurance on collateral. The position will include releasing many different type of collateral monitoring Hazard Insurance UCC. We are also responsible for completing STR’s and Business Entities searches. We will quality review our teams work.

Job Responsibility

  • Analyze collateral documentation and ensure alignment with the credit approval system for partial releases
  • Maintenance in our AFSVision system including adding and updating collateral when they are released or when we are continuing a UCC
  • Partnership with business segments regarding missing or insufficient documentation and the status of loans
  • Release lien position through filing or recording of documents UCC mortgage titles etc
  • Monitor report results for any data discrepancies
  • Manage incoming workflow of loan documentation to ensure Service Level Agreements SLA's are met or exceeded
  • Quality review or teams work
  • Mail out original documentations

Requirements

  • High School Diploma or equivalent
  • At least two or three-year experience in a financial service-related position
  • Working knowledge of Microsoft Excel Word and Access -- Ability to create and edit basic Word and Excel documents
  • Demonstrated critical thinking skills and problem solving ability
  • Prior customer service experience is helpful
  • Excellent communication skills both written and verbal
  • CLOS and/or Velocity system experience preferable
  • Ability to manage time effectively
  • Detail-oriented and thorough
  • Demonstrated dependability attendance
  • Ability to work in a fast-paced environment adhering to established SLA targets and quality requirements

Nice to have

  • Working knowledge of Microsoft Excel Word and Access -- Ability to create and edit basic Word and Excel documents
  • Prior customer service experience is helpful
  • CLOS and/or Velocity system experience preferable

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
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