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Brown & Brown is seeking a Commercial Lines Producer to join our growing team in Bend, OR! Commercial Lines Producers report to the Office Leader, Vice President, or individual whose responsibility are in the sales and renewal of business and defined as “producer” by participation in the TOP GUN program. Producers receive sales goals and objectives while operating within Brown & Brown quality control procedures. Compensation can consist of commission in addition to base salary, at the Office’s discretion. Business is primarily conducted outside of the physical location of the branch or office.
Job Responsibility:
Promote the growth of BBNW through the sale of new accounts
Develop and pursue cross-selling opportunities in concert with the Customer Account Managers
Build, expand, and solidify relationships with the customers at all levels within the company and lead appropriate resources to address the customer’s needs, including risk and the identification and resolutions of underwriting or policy issues
Obtain prospects and actively pursue and create interest by making telephone calls, writing letters, or through personal visits
Maintain and actively work a database of active prospects by identifying business needs and proposing company products and services
Monitor level of customer service and assist with claim issues as needed
Handle and resolve customer complaints and problems
Encourage and coordinate teamwork and communication among those who service customers
Set regularly scheduled meeting on a frequency that is appropriate for each customer
Assist the Customer Account Managers with the collection of receivables
Keep current on marketplace changes and inform customer as necessary
Become significantly involved and future develop expertise in declared sector or market area by networking and participating in professional development activities
Requirements:
Must have, or obtain within 6 months, current Property and Casualty License in all required states
Bachelor’s Degree (BA/BS) in business or financial related field is preferred, other combination of work and/or education will be considered
Basic understanding of insurance and business terminology
Highly competitive with a strong desire to succeed
Fluent with Microsoft Windows, Office 365, Word, and Excel
AMS360 experience or skills to learn software program at an accelerated ability
Exceptional telephone demeanor with above average empathy, able to read the subtleties of non-verbal communication, and respond accordingly
Must have excellent customer service and interpersonal skills
Strong, consistent, and assertive communication skills
Maintain a high level of confidentiality with high energy and ability to work effectively at a fast pace
Acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are a requirement of this position