Commercial Lines Customer Service Representative Job at Robert Half (Caldwell)

Front of House/Client Services Representative

Our client is looking to recruit a dynamic and motivated Front of House/Client S...

Location

United Kingdom , Ashford

Salary:

26000.00 - 28000.00 GBP / Month

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a front-of-house or customer service role
strong communication skills and the ability to interact effectively with diverse individuals
proficient in administrative tasks and familiar with basic financial management
confident, adaptable, and ready to tackle any challenge with a smile
a keen eye for detail to help maintain high standards across all areas of the business centre
motivated and eager to contribute to the wider goals of the organisation while ensuring exceptional client service.

Job Responsibility

Greet and assist all visitors and tenants, ensuring a warm and friendly atmosphere
manage the ground floor reception, meeting rooms, and breakout areas, keeping them impeccably presented and maintained at all times
work closely with the Operations and Commercial Directors to facilitate the day-to-day operations and sales of the centre
build strong relationships with business centre clients, gathering feedback to enhance their experience continuously
ensure a professional reception in line with company policies, capturing meeting room bookings and additional services for accurate invoicing.

What we offer

25 days annual leave
free parking
private health care
life assurance
free annual eye test
discretionary annual bonus

Fulltime

Front of House/Client Services Representative

Our client is looking to recruit a dynamic and motivated Front of House/Client S...

Location

United Kingdom , Ashford

Salary:

26000.00 - 28000.00 GBP / Month

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a front-of-house or customer service role
Strong communication skills and the ability to interact effectively with diverse individuals
Proficient in administrative tasks and familiar with basic financial management
Confident, adaptable, and ready to tackle any challenge with a smile
Keen eye for detail to help maintain high standards across all areas of the business centre
Motivated and eager to contribute to the wider goals of the organisation while ensuring exceptional client service.

Job Responsibility

Greet and assist all visitors and tenants, ensuring a warm and friendly atmosphere
Manage the ground floor reception, meeting rooms, and breakout areas, keeping them impeccably presented and maintained at all times
Work closely with the Operations and Commercial Directors to facilitate the day-to-day operations and sales of the centre
Build strong relationships with business centre clients, gathering feedback to enhance their experience continuously
Ensure a professional reception in line with company policies, capturing meeting room bookings and additional services for accurate invoicing.

What we offer

25 days annual leave
free parking
private health care
life assurance
free annual eye test
discretionary annual bonus

Fulltime

Service Representative, Brokerage Placement – Commercial Lines

Bridge Specialty Group is seeking a Service Representative, Brokerage Placement ...

Location

United States

Salary:

22.00 - 24.00 USD / Hour

Brown & Brown UK

Expiration Date

Until further notice

Requirements

Active P&C and Surplus lines licenses (or ability to obtain within 45 days)
Bachelor’s degree in Business, Risk Management, or related field (preferred)
1-2 years commercial lines insurance experience (wholesale or retail)
commercial servicing experience strongly valued (preferred)
Professional designations such as CISR, CIC, CPCU, or equivalent (preferred)
Two or more years of insurance work experience or bachelor’s degree
Good verbal and written communication skills to interact with customers at all levels
Excellent time management skills to prioritize daily tasks
Ability to understand and efficiently utilize manual and automated technology platforms

Job Responsibility

Respond to retail agent service inquiries (email/phone) within established service-level standards and route complex items appropriately
Process endorsements, audits, cancellations, reinstatements, payment status inquiries, and general policy status requests across commercial insurance lines of business including casualty, property, financial, and management lines and various other lines of business
Issue and deliver Certificates of Insurance
verify accuracy prior to delivery
Access carrier portals to retrieve/process endorsements, and other service items as needed
Follow up on open tasks to close in first time-final mode whenever possible
Collaborate with brokers and carrier contacts to resolve service issues and clarify requirements
Escalate non-routine requests or items requiring broker or carrier review
Follow carrier guidelines, state regulations, surplus lines requirements (as applicable to service tasks), and internal procedures
May perform other responsibilities as assigned

What we offer

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP
401k
Student Loan Assistance
Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more

Fulltime