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Commercial Lines Account Manager

aleragroup.com Logo

Alera Group

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Location:
United States , San Antonio

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Category:
Insurance

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

At Alera Group, our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We’re seeking a Commercial Lines Account Manager who will support risk strategy, client service excellence, and operational accuracy.

Job Responsibility:

  • Support Producers by coordinating renewals and new business for commercial accounts
  • Gather underwriting information and engage clients to prepare renewal and marketing submissions
  • Serve as a day-to-day point of contact for clients and carriers
  • Strengthen client relationships through clear communication and reliable follow-through
  • Request, review, and analyze carrier quotes for accuracy, coverage, and pricing
  • Assist with marketing and placement of business
  • Ensure accuracy and timeliness of policies, endorsements, invoicing, audits, and billing
  • Review month-end statements and assist with finance arrangements
  • Issue proofs of insurance and manage service follow-ups
  • Maintain organized electronic files, suspense systems, and follow-up tracking
  • Ensure compliance with agency E&O guidelines and internal procedures
  • Provide thoughtful recommendations on coverage options, quotes, and open issues
  • Support special projects and process improvements

Requirements:

  • Minimum of 5 years of experience in a commercial insurance account management role
  • Active Property & Casualty insurance license
  • Strong understanding of commercial lines underwriting and coverages
  • Proficiency in Microsoft Office and Adobe applications
  • Strong organizational skills with attention to detail
  • Excellent verbal and written communication skills

Nice to have:

  • Experience working in Applied Epic or similar agency management systems
  • Experience supporting middle-market or complex commercial accounts
What we offer:
  • Medical
  • Dental
  • Vision
  • Life and disability coverage
  • 401(k)
  • Generous PTO
  • Role-specific learning paths
  • Leadership development programs
  • Technical and compliance training
  • Industry certifications and continuing education support
  • Peer learning and knowledge-sharing communities

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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