Commercial Lines Account Manager

• Develop and implement insurance solutions by designing, presenting, and assisting with the implementation of comprehensive plans, including referrals for additional lines of business
• Manage client relationships by serving as the primary point of contact, addressing coverage and process inquiries, and resolving issues effectively
• Ensure policy compliance and accurate documentation through analysis of insurance-related contracts and leases, identifying risks, and communicating necessary changes to clients
• Improve operational efficiency by evaluating processes, identifying opportunities for streamlining, and leveraging technology and resources to support team productivity
• Deliver superior customer service by meeting departmental timelines, responding promptly to client needs, and consistently adhering to service commitments
• Collaborate and lead by example by demonstrating company values, supporting team efforts, and contributing positively in both routine and challenging situations
• Pursue professional development through ongoing training, seeking feedback, and maintaining high standards of accountability and performance

• BA/BS Preferred
• Insurance Producer License
• Commercial lines account management experience
• Demonstrates an in depth knowledge of markets, policies and products and shares information with peers
• Possesses good listening skills, attention to detail and ability to handle multiple projects and deadlines
• Possesses good communication and organizational skills
• Possesses a sense of urgency

medical, dental, life and disability insurance, 401k, generous paid time off