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Wallace Hind Logo Wallace Hind · Insurance

Commercial Lines Account Handler

United Kingdom, Old Stratford, Milton Keynes 40000.00 GBP / Year · Job Posted April 02, 2026
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Job Description

Our business is built on long-standing relationships, repeat clients, and word-of-mouth referrals. You’ll be managing and nurturing a loyal portfolio of clients, ensuring excellent service and smooth policy administration. We’re a small, close-knit team growing steadily year on year, and our spacious new office reflects our ambition for continued, sustainable growth.

Job Responsibility

  • Dealing with policy renewals, midterm adjustments and ongoing policy administration
  • Provision of client service advice to all clients – including risk management advice, market intelligence and broking, marketing findings
  • Marketing, broking and any subsequent management and administration of new business enquiries, including administration
  • Administration of claims
  • Maintain and enhance the management of client relationships
  • Managing and nurturing a loyal portfolio of clients, ensuring excellent service and smooth policy administration

Requirements

  • Experience of working within Insurance previously (SME Commercial Lines) and understand the FCA guidelines
  • Ideally, you’ll have passed IF1, FIT or equivalent
  • Experience of working within a regulated environment or compliance experience
  • Confident in your approach to communicating across all mediums
  • Meticulous attention to detail

What we offer

  • 25 days holiday
  • Pension contribution
  • Financial assistance with insurance qualifications
  • Free parking
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