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Service Stream Logo Service Stream · Consulting

Commercial Lead - Urban Utilities

Australia, Fortitude Valley Employment contract · Job Posted June 29, 2026
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Job Description

An exciting opportunity has arisen for a Commercial Lead to join Service Stream undertaking the UU MECS contract. Service Stream’s Utilities division are currently seeking a Commercial Lead to join our growing company. The primary purpose of the role is to provide Commercial leadership to the business unit in order to maintain the financial return (i.e. EBIT) of the business, via sound estimating, pricing & P&L modelling practices, strong stakeholder engagement relationships, commercial negotiation (including claim & dispute management), & delivering process / procedural improvements that deliver efficient & effective outcomes, focused on improved order to cash outcomes, whilst managing, identifying & reducing risk.

Job Responsibility

  • Head contract management
  • Establish and manage supplier performance frameworks
  • Monitor supplier KPIs, service levels, productivity and compliance obligations
  • Conduct regular supplier performance reviews and drive corrective actions
  • Ensure suppliers deliver contracted outcomes and value commitments
  • Identify, assess and mitigate commercial, contractual and financial risks
  • Maintain risk registers and treatment plans
  • Monitor supplier financial viability and continuity risks
  • Escalate emerging risks before they impact contract performance
  • Ensure suppliers comply with contractual obligations, policies and procedures
  • Manage governance forums, audits and compliance reviews
  • Verify evidence supporting supplier claims, variations and contractual entitlements
  • Drive adherence to governance controls
  • Plan, establish, implement, and monitor the Cost improvement plans across portfolio
  • Assist with the preparation of management reporting including
  • budget, payment claims and forecasting resourcing utilisation and any other ad-hoc analysis as requested
  • Assess work priority and criticality in collaboration with operational stakeholders
  • Manage governance and oversight of the control systems and associated subcontractor arrangements
  • Review subcontractor quotations, claims, and variations for scope and commercial accuracy
  • Support technical assurance and compliance verification of completed works
  • Ensure that the Urban Utilities Mechanical Electrical and Control Systems (MECS) contract and any ancillary contracts or projects adhere to Service Stream Group’s commercial and financial policies, frameworks, and improvement strategies

Requirements

  • Min 5 Years in a Commercial / Financial / Project Controlling type role
  • Experience in establishing & documenting business process in a complex environment
  • Experience in the build-up & maintenance of Client & Sub-Contractor Pricing / Schedule of Rate (SoR) / P&L Modelling
  • Experience in understanding contractual requirements, tender negotiations, claims & dispute management
  • Ability to investigate claim & dispute issues, with internal & external stakeholders, & document findings in a fact-based systematic manner
  • Understanding of Risk Management Principles
  • Experience in building & maintaining professional, constructive, value add relationships with internal & external stakeholders across all levels of an Organisation
  • Experience in matrix organisations
  • Financial Acumen
  • Advanced Excel Skills
  • A demonstrable track record of achieving positive, value add results
  • Collaborative Approach
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