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Vodafone Logo Vodafone · Finance

Commercial Lead (Consumer Billing, Credit Risk & Collections)

United Kingdom, London · Job Posted July 03, 2026
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Job Description

You’ll step into a pivotal role where your insight and judgement will help shape the financial direction of a truly transformative organisation. As part of Finance Operations, you’ll act as a trusted partner and critical thinker—balancing analytical rigour with commercial curiosity—to guide decisions, challenge assumptions, and unlock meaningful business value. You’ll contribute to delivering a strong and sustainable Consumer Bad Debt P&L while helping build a culture of continuous improvement and collaboration.

Job Responsibility

  • Lead and support commercial appraisal and business casing for initiatives impacting the Consumer Bad Debt P&L, considering the broader business impact on revenue, margin, and cost
  • Own and evolve the FinOps Risks & Opportunities register, ensuring clarity, transparency, and proactive management of key drivers
  • Guide post‑implementation reviews and benefits tracking, ensuring outcomes align with expectations and lessons are embedded
  • Develop and refine forecasting models, combining precision with forward-thinking scenario analysis to strengthen predictability
  • Translate complex financial data into clear, thoughtful, and actionable insights that empower confident decision-making
  • Collaborate across Finance and FinOps teams, building alignment and ensuring consistency in financial assumptions and narratives
  • Shape high-quality commercial materials for governance forums, communicating insights with clarity and influence
  • Continuously seek smarter, more efficient ways of working—improving processes, tools, and methodologies
  • Ensure all outputs are accurate, compliant, and aligned with governance standards, while delivering with consistency and accountability

Requirements

  • Experience in commercial finance, financial modelling, business casing, or P&L management
  • Strong understanding of business performance drivers—ideally within telecoms, including revenue, bad debt, and customer value levers
  • Comfortable building and enhancing forecasting models, including scenario planning
  • Analytical strength and attention to detail, balancing accuracy with thoughtful interpretation
  • Confident simplifying complex data into clear, meaningful insights that others can act on
  • Experience contributing to governance processes, including post‑implementation reviews and benefits tracking
  • Communicate with clarity and empathy, building strong, collaborative relationships across teams
  • Organised and dependable, thriving within structured reporting cycles and delivering with consistency
  • Growth mindset—curious, proactive, and committed to continuous improvement

What we offer

  • Excellent basic salary plus bonus and Vodafone benefits
  • Great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work
  • Personalisable benefits for you and your family, like discounts, vouchers, a pension plan and loads more
  • Amazing learning tools and top-notch parental leave policies
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