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Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The goal of the company is to ship humanoid robots with human level intelligence. Its robots are engineered to perform a variety of tasks in the home and commercial markets. We are looking for a Commercial Launch Service Technician to compliment our superstar team. The role requires technical expertise and strong mechanical ability to troubleshoot and repair our humanoid robot fleet. This role is unique, you will be on the front line during new site deployments, ensuring that both the robots and their supporting hardware are operational and optimized for customer-site.
Job Responsibility:
Responsible for the physical setup of humanoid robots and necessary site infrastructure at new commercial or residential locations
Perform routine maintenance and inspections of the humanoid robot fleet
Proficient in troubleshooting mechanical, electrical and software-based issues
Work closely with engineering, build, validation and fabrication teams to resolve issues quickly
Verify use-case stability on-site and provide direct, actionable feedback to the Development teams to drive product improvements
Maintain detailed and accurate records of all maintenance and repairs
Develop tools and document diagnostic procedures for process improvement
Heavy travel to customer or development partner sites, up to 75%
Ability to follow assembly documentation
Ability to work under short timelines when needed
Requirements:
3+ years experience working with complex systems
Familiarity with computer based tools such as but not limited to CMD prompt, Google Suite, in house development GUI’s
Familiarity with electrical hardware based diagnostic tools such as but not limited to Scope, Digital MultiMeter, Current Probes
Familiarity with torque tools and mechanical assembly
Ability to read PCB and Harness schematics
Full system architecture diagnostic experience and organized diagnostic processes
Ability to remove and replace mechanical components up to 50lbs