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We are seeking a strategic, hands-on Vice President of Operations to lead and scale operations across a national footprint of commercial landscaping branches. This executive leader will be responsible for driving operational excellence, margin improvement, safety performance, and consistent service delivery across multiple regions. The VP of Operations will partner closely with executive leadership to execute growth initiatives, standardize best practices, and develop high-performing regional and branch leadership teams. This role is ideal for a proven operations leader with deep experience in commercial landscaping, facilities services, or a related field that involves labor-intensive, multi-site operations.
Job Responsibility:
Lead day-to-day operations across multiple regions/branches, ensuring consistent execution of company standards
Drive efficiency, productivity, and profitability across maintenance, enhancement, irrigation, snow, and specialty services
Establish and monitor KPIs related to safety, quality, labor efficiency, retention, customer satisfaction, and EBITDA
Own operational P&L performance in partnership with finance and regional leadership
Develop and execute annual operating plans, budgets, and forecasts
Identify and implement cost-control initiatives while maintaining service quality
Build, coach, and develop Regional Directors, General Managers, and Branch Managers
Create a culture of accountability, safety, and continuous improvement
Support leadership development, succession planning, and talent retention initiatives
Champion a strong safety culture across all operations
Ensure compliance with OSHA, DOT, and company safety standards
Reduce incidents, claims, and risk exposure through training and accountability
Standardize operational processes, systems, and best practices across the organization
Partner with HR, Sales, and IT to improve onboarding, training, CRM/ERP adoption, and operational workflows
Support M&A integration by aligning acquired branches with company standards and performance expectations
Ensure consistent, high-quality service delivery for national, regional, and local commercial clients
Partner with sales and account management to support retention, renewals, and organic growth
Requirements:
10+ years of progressive operations leadership experience in commercial landscaping, green industry services, or a related multi-site service business
Proven success leading large, geographically dispersed teams
Strong financial acumen with experience managing multi-million-dollar P&Ls
Demonstrated ability to drive operational improvements, margin expansion, and scalable growth
Experience supporting acquisitions and integration preferred
Bachelor’s degree required
MBA or advanced degree a plus
Willingness to travel regularly (national scope)
Nice to have:
Experience supporting acquisitions and integration