Commercial Insurance Claims Handler

• Handle all claims allocated, including the creation of records and claim files, chasing clients and insurers for outstanding documents, chasing claims to a satisfactory conclusion, appointing Loss Adjusters/Engineers where appropriate, negotiating settlement with insurers, issuing settlement cheques for applicable claims and maintaining accurate computer records
• Produce statistics, reports and information as required by Directors/Account Executives/Handlers on claims for clients
• Establish close links with clients, Insurers, loss adjusters, engineers and other relevant parties
• Attend client meetings with Account Executives when required

• sound working knowledge of Commercial Insurance and Policy wordings gained within a claims environment
• strong Communication (Written, Verbal, Video), Negotiation, Stakeholder Management, Influencing and IT skills coupled with the ability to empathise with clients
• working knowledge of relevant legislation and regulatory requirements
• able to utilise Insurer portals and other relevant systems effectively for reporting and processing needs

Knowledge of Acturis or similar broking / claims systems would be highly beneficial

• Pension
• Life Assurance
• 25 Days Holiday + Bank Holidays
• Flexible Benefits
• access to the annual company share save scheme (post probation)
• ongoing training and development
• access to fully funded professional qualifications (post probation)