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Lawes Consulting Group Logo Lawes Consulting Group · Insurance

Commercial Insurance Account Handler

United Kingdom, Glasgow · Job Posted January 18, 2026
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Job Description

This brand-new role has been created, offering the opportunity to join the commercial insurance team of a leading and successful fast-growing broker in Glasgow. If you are ready for the next chapter in your career and want to be part of a dynamic, collaborative and values-driven business, this could be the perfect move. They are looking for a positive person with a can-do attitude who wants to make a real impact. This is a business that challenges the status quo, puts clients at the heart of everything and has built an ecosystem of like-minded professionals to deliver a market-leading experience.

Job Responsibility

  • Delivering first-class, proactive service to commercial insurance clients
  • Working closely with divisional director and their key clients
  • Working with the broking team on new business, renewals and year-round client support
  • Responding to client needs quickly, professionally and with genuine care
  • Collaborating with claims and broking colleagues to unlock technical expertise and new opportunities
  • Negotiating competitive terms with insurers on behalf of clients
  • Following operational standards and processes to ensure quality and consistency
  • Using internal systems accurately including invoicing and data management
  • Identifying opportunities to add value through wider services and ecosystem partners
  • Investing in your own development through continuous learning
  • Living and demonstrating company values every day

Requirements

  • Cert CII (or working towards) preferred
  • Sound technical knowledge of the insurance industry with reference to commercial insurance
  • Proven ability to provide a responsive first-class service to clients
  • Excellent verbal and written communication and administration skills
  • Active listening skills
  • Ability to organise workflow, prioritise tasks and manage own time
  • Confident use of Microsoft Office suite
  • Working knowledge of broking processes and regulatory standards
  • Working knowledge of FCA compliance rules
  • Competent in using an insurance client system
  • Acturis an advantage

What we offer

  • 30 days holiday + bank holidays
  • Generous pension contribution
  • Private Medical Insurance
  • Group Life Assurance
  • Group Income Protection
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