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We are seeking a Commercial Insights Analyst to support our Revenue Operations function with deep, actionable insights that enhance sales effectiveness, marketing performance, and go-to-market success across customer segments. This role is ideal for someone who loves working with data to uncover trends in productivity, efficiency, deal velocity, and segment performance—and who can partner with cross-functional teams to turn those findings into strategic initiatives.
Job Responsibility:
Analyze sales funnel performance to identify drivers of win/loss outcomes across geographies, segments, product lines, and sales motions
Deliver insightful reporting on sales effectiveness, conversion rates, pipeline health, and forecast accuracy to enable better decision-making
Support segmentation strategies by evaluating segment-level performance (e.g., SMB vs. mid-market vs. enterprise) and advising on tailored approaches
Build and maintain dashboards that track KPIs such as win rates, average deal size, cycle time, pipeline coverage, and rep productivity
Collaborate with sales leadership to optimize territory planning, quota setting, and sales process improvements
Develop reporting to evaluate marketing strategy effectiveness and identify the most efficient demand sources by segment
Support enablement initiatives by identifying training and coaching opportunities based on rep and team performance data
Conduct ad hoc deep dives on strategic questions such as pricing performance, discounting trends, churn reasons, and expansion opportunities
Requirements:
Bachelor’s degree in Business, Economics, Statistics, Finance, or a related field
5+ years of experience in Sales Operations, Revenue Operations, Commercial Analysis, or Business Intelligence—ideally within a SaaS or software company
Strong analytical skills with experience working in Salesforce, Excel, and Power BI
Deep understanding of B2B sales/marketing funnels, pipeline management, and sales KPIs
Proven ability to synthesize complex data into actionable insights for sales leadership
Excellent communication and presentation skills
Nice to have:
Experience working with data modeling tools
Experience supporting sales teams in different segments (SMB, Mid-Market, Enterprise)
Understanding of SaaS sales metrics (e.g., CAC, LTV, ARR, NRR)
What we offer:
25 basic holidays with the option to grow up to 30 with service + your birthday off + bank holidays
Flexible working hours and hybrid working environments
Wellness activities
Gym subscription discounts
Laptop and equipment
Healthcare expense claim tools
Certifications
Annual meet ups
Enhanced parenting scheme
Cycle to work scheme and season ticket loan provided
Pension and life insurance
On demand pay tools for you to be able to access salary even before the end of the month
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