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Step into a role where you don’t just work on HVAC systems; you redefine service excellence. At Carrier, being a Commercial HVAC Foreman Service Technician means more than just fixing equipment; it means delivering solutions customers can count on. When you show up, they can relax because they know you bring unmatched technical skills, sharp problem-solving instincts, and the kind of professionalism that has defined Carrier for over 100 years. This is a role for someone who thrives on a challenge, not someone who wants to be stuck behind a desk. You'll be out in the field, solving problems others can't, with access to world-class training, cutting-edge tools, and an environment that fosters continuous learning. Being great at this job means combining deep technical knowledge with top-notch communication and customer service skills. That's the Carrier way. However, our service technicians just call it skilled at what they do. It takes Carrier. It takes you.
Job Responsibility:
Supervise and coach technicians
Be first point of contact for technician support
Demonstrate excellent time management and organizational skills while maintaining accurate reporting in our app
Provide proactive maintenance and repair services for a variety of equipment, including Chillers (air and/or water-cooled, and centrifugal), as well as other HVAC and refrigeration systems
Support a range of technologies, including Centrifugal and Scroll equipment, controls, and Variable Speed Drive (VSD) systems
Perform maintenance and repairs on light and heavy applied HVAC/R systems in commercial and industrial buildings
Apply proven problem-solving skills to diagnose and resolve complex system issues
Identify, estimate, and quote repair and upgrade solutions that extend equipment life and save energy for customers
Maintain positive, professional customer relationships and build trust by consistently meeting commitments
Support Carrier's Field Mechanical Services for startup and warranty activities
Comply with and enforce all Environmental, Health, and Safety policies and procedures
Assist in Scheduling, planning and assigning tasks
Requirements:
High School Diploma or GED
10+ years of HVAC Experience
HVAC 313A License
G2 Gas License/Certificate
(ODP) certification
Valid driver's license
Must be in good standing with Union Local 787, or eligible to become a member
Must be able to lift 50lbs and be able to stand, crawl, sit and squat for extended period of times
Must be able to climb a ladder and work with heights
Nice to have:
A customer-focused mindset with the ability to build strong relationships and identify opportunities for upselling and selling repair and upgrading solutions
Proficiency with software tools (MS Office), laptops, and handheld devices (iPhone)
Excellent communication skills, both written and verbal, with a high degree of detailed accuracy
A strong mechanical aptitude and a desire to work with chillers and other complex HVAC and refrigeration equipment
A Gas 1 License is preferred
Experience with Chillers
What we offer:
Union-Provided Benefits
Investment in Your Career: extensive factory OEM training
Additional Earning Potential: technician incentive commission program
Tools for Success: company van, an RST rugged laptop, and specialized equipment
Work-Life Balance: convenient on-call rotation
A Supportive Team: autonomy to execute, backed by camaraderie, continuous support, Carrier service engineering support and additional resources
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