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We have an exciting opportunity to join DACB CSG as a Commercial Finance Manager who will play a central role in enhancing the financial and commercial performance of the firm. Working closely with Heads of Products and Operations, the role oversees pricing, client profitability, commercial governance and panel bids. The Commercial Manager enables the Executive to make well‑informed commercial decisions that support sustainable revenue growth, operational efficiency, and long‑term client relationships.
Job Responsibility
Lead development of pricing strategies across matters, panels, retainer arrangements, and alternative fee structures (AFAs)
Support Client Account Managers and Product Heads in fee negotiations, ensuring proposals balance client value and firm profitability
Produce and interpret profitability analyses at matter, client, sector, and product level
Manage commercial elements of major tenders, pitches, RFPs, and re‑tenders for panel appointments
Work alongside BD, Finance, and Partners to prepare pricing models, fee proposals, and commercial narratives
Review and negotiate commercial terms including billing arrangements, rate caps, and disbursement rules
Oversee contract reviews for rate structures, and commercial risk clauses
Advise on commercial risk relating to fixed fees, AFAs, volume discounts, and service‑credit mechanisms
Implement commercial policies and frameworks to strengthen consistency and control across the firm
Support matter inception governance, including pricing sign‑offs and profitability approvals
Act as a commercial adviser to Partners, Product Heads, and Client Account Managers
Provide training, coaching, and commercial insight to fee earners on pricing, negotiation, and client profitability
Present commercial dashboards and recommendations to senior leadership and management committees
Support Client Account Managers with strategic account planning and value improvement initiatives
Enhance quality and accuracy of commercial data across practice systems (CRM, time‑recording, PMS)
Work with Finance and IT to develop improved matter planning, budgeting, and performance tools
Drive adoption of legal project management techniques and cost‑to‑serve analysis
Identify opportunities to automate commercial reporting and streamline bid/pricing processes
Requirements
Experience as a Commercial Manager, Pricing Manager, or Senior Commercial Analyst within a law firm or wider legal services provider
Strong understanding of legal pricing models, rate structures, AFAs, and panel requirements
Proven ability to partner with senior stakeholders in a partnership environment
Excellent financial modelling skills and advanced Excel capability
Strong commercial acumen with the ability to balance client value and profitability
Ability to interpret complex financial information and translate it into actionable insights
Nice to have
Experience using legal practice systems (e.g., Elite 3E, Aderant, Intapp, Peppermint, iManage, BigHand)
Knowledge of legal market procurement processes and panel frameworks
Familiarity with legal project management or matter budgeting
Professional qualifications (CIMA, ACCA, MBA, or similar)
Understanding of contract law and commercial risk in professional services agreements
What we offer
High levels of flexibility and a great work life balance
Private medical insurance
Income protection insurance
Discounted gym membership
Opportunities for growth and progression including professional funding
In person and remote social events
Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities