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The US Commercial Excellence Manager is responsible for establishing, leading and driving best in class commercial insight and performance management aligned with our ambitious growth strategy. This leader is responsible for the efficient processing and delivery of accurate business intelligence to all levels of the organization for North America Chronic Care. This role leads the team and organization in performance management and data analytics for the US Chronic Care organizations driving to actionable insights operational leaders can execute to improve performance. This position must ensure that the team develops a detailed understanding of the industry and the business, including financial, operational, and strategic processes, as well as external market intelligence.
Job Responsibility:
Acts closely with sales and marketing management to ensure a best-in-class level of commercial and analytical support in alignment with strategic and tactical initiatives
Delivers timely and accurate performance data, and works closely with stakeholders to tailor the deliverables to changing business needs
Drives development and execution of sales force efficiency projects, e.g. territory resizing, route planning, call quality, customer segmentation and targeting. Participates in other strategic projects when appropriate, e.g. pricing excellence
Manages and seeks to constantly improve the monthly performance management processes and dashboards in the organization, from local sales to global leadership
Create, analyze, and develop action plans for key performance indicators
Conceives and leads key strategic projects to understand and improve our commercial performance
Maintain a strategic relationship with internal stakeholders, develop a deeper understanding of their business and goals, and suggest new ideas
Develops market intelligence strategy and process for the organization
The manager is responsible for leading the recruitment, hiring, training, and developing of a talented team
Coloplast employees are required to conduct business to the highest ethical and professional standards
comply with applicable laws and regulations, the Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies
Other job duties as assigned
Requirements:
Bachelor's Degree
4+ years experience in business intelligence, controlling (financial), consulting industry or equivalent
Experience with sales force management and CRM systems
Ability to translate commercial strategy into practical, diligent execution mode
Strong business acumen (including financial modeling and business case building) and good understanding of costs & sales drivers, supported by a solid analytical toolbox and strongly data-driven orientation
Project management experience, including balancing several simultaneous initiatives, delegating work to team members, and coordinating deliverables from diverse, dispersed stakeholders
Demonstrated ability to make effective decisions independently and to challenge the status quo and create best practices
Impactful communication and relationship management skills within an international, executive context
Proficiency in MS Office software, PowerBI and/or other data processing and visualization experience
Nice to have:
Master's of Business Administration
Experience leading a dedicated team
Medical or Pharmaceutical Industry experience
What we offer:
Comprehensive medical, dental, and vision insurance plans
Access to company sponsored wellness programs and mental health resources
Paid leave of absence for qualifying events
Generous paid parental leave for both birthing and non-birthing parents
Competitive 401(k) plan with company match that vest immediately
Financial planning services
Corporate discount programs for goods and services
Generous paid time off
Flexible work hours
Flexible work arrangement options
Opportunities for continuous learning and career advancement through training programs, mentorship, and tuition reimbursement
Recognition programs to celebrate achievements and contributions, including peer recognition, bonuses, awards, and special events
A supportive work environment
Participate in team-building activities, volunteer opportunities, and company-sponsored events