Commercial Director Job at Four Seasons (Hà Nội)

Commercial Director

Four Seasons

Location:
Vietnam , Hà Nội

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

As Commercial Director of Four Seasons Hotel Hanoi at Hoan Kiem Lake, you will helm a team of exceptional professionals dedicated to delivering the legendary Four Seasons experience. You will be a key member of the Planning Committee, reporting directly to the General Manager and responsible for all commercial functions of the hotel. You will lead Sales, Marketing, Revenue Management, Reservations, Catering, and Public Relations, driving strategies that maximise revenue, profitability, and market share.

Job Responsibility:

Lead and inspire a multidisciplinary team across Sales, Revenue, Marketing, Reservations, Catering, and Public Relations
Shape commercial strategy
Partner with the General Manager, Planning Committee, and corporate teams
Optimise revenue
Oversee pricing, distribution, and revenue management strategies
Drive business development
Lead strategic sales initiatives
Manage key accounts
Strengthen partnerships
Advance marketing and communications
Develop and execute an integrated marketing and communications plan
Strengthen brand and PR
Champion the Four Seasons brand voice
Analyse and adapt
Monitor market trends, competitor positioning, and customer engagement
Represent the hotel
Build trusted relationships with ownership, corporate stakeholders, and industry partners

Requirements:

Bachelor’s degree in Business, Marketing, or Hospitality Management
Minimum of five years’ experience in a senior commercial leadership role within luxury hospitality
Proven track record in driving revenue growth through Sales, Marketing, and Revenue Management
Strong understanding of distribution channels, digital marketing strategies, and revenue optimisation tools
Solid knowledge of the regional and international luxury travel markets
Exceptional leadership skills with the ability to inspire and develop diverse teams
Strong financial and analytical acumen
Outstanding communication and presentation skills, with fluency in English
A creative, forward-thinking mindset with the ability to innovate within a structured global brand environment
High degree of professional integrity and adaptability
Flexibility to travel to key feeder markets

Nice to have:

Postgraduate qualification
Prior Four Seasons experience
Vietnam or broader Southeast Asia experience
Additional language skills such as Mandarin or Vietnamese

What we offer:

Competitive salary and a comprehensive benefits package
Opportunities for professional growth and development
Access to world-class training programs
Complimentary stays at Four Seasons Hotels and Resorts worldwide
Complimentary dry cleaning for business attire
Complimentary employee meals

Additional Information:

Job Posted:
January 20, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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