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Four Seasons Logo Four Seasons · IT - Administration

Commercial Director

United States of America, Palm Beach Employment contract · Job Posted July 03, 2026
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Job Description

The Commercial Director leads all commercial functions for the resort, including Sales, Revenue Management, Marketing, Public Relations, and key revenue-generating departments. As part of the leadership team, this role partners closely with the General Manager to develop and execute strategies that maximize revenue, profitability, and brand positioning across Rooms, Food & Beverage, Spa, and other revenue streams. This position reports directly to the General Manager and collaborates with regional and global commercial teams.

Job Responsibility

  • Lead and develop high-performing teams across Sales, Revenue Management, Marketing, Public Relations, and Reservations
  • Define and execute commercial strategy to maximize total resort revenue and profitability across all segments
  • Oversee revenue management practices, including pricing, inventory, and distribution strategies to achieve optimal business mix
  • Partner with Revenue Management leadership to drive analytics, forecasting, and performance reviews
  • Develop and execute annual marketing and sales plans aligned with financial objectives and brand standards
  • Manage and monitor budgets, ensuring efficient allocation of commercial resources and strong return on investment
  • Drive demand generation through integrated marketing campaigns, digital strategy, partnerships, and public relations initiatives
  • Build strong relationships with key stakeholders, including ownership, corporate teams, and strategic partners
  • Oversee group, catering, and transient sales strategies to maximize revenue opportunities
  • Monitor market trends, competitive landscape, and customer segments to adjust strategies proactively
  • Ensure alignment with Four Seasons standards and compliance with all commercial operating procedures
  • Foster a culture of performance, innovation, and collaboration across all commercial functions

Requirements

  • Bachelor’s degree in Hospitality, Marketing, Business, or related field preferred
  • 3–5+ years of experience in a senior commercial, sales, or revenue leadership role within luxury hospitality
  • Proven track record of driving revenue growth and achieving financial targets
  • Strong expertise in revenue management, sales strategy, and marketing principles
  • Advanced analytical and strategic thinking skills with a strong business acumen
  • Exceptional leadership, coaching, and team development capabilities
  • Strong communication, negotiation, and relationship-building skills
  • Knowledge of distribution channels, digital marketing, and commercial systems
  • Ability to work in a fast-paced, dynamic environment and lead cross-functional teams
  • Flexibility to travel as required
  • Authorization to work in the United States is required unless the candidate is currently in a managerial role with another Four Seasons location

What we offer

  • Competitive Salary & Wages
  • Comprehensive benefits package
  • 401(k) Retirement Plan
  • Excellent leadership development and career growth opportunities
  • Complimentary accommodations at other Four Seasons Hotels and Resorts
  • Complimentary dry cleaning for employee uniforms
  • Complimentary employee meals
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