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We are seeking a Commercial Digital Business Analyst to support commercial teams across the UK and Ireland by delivering insight-driven analysis, process optimisation, and digital solutions. This role plays a key part in enabling commercial excellence through the evaluation, design, and implementation of compliant digital tools and processes. You will work closely with commercial stakeholders, innovation teams, and third-party suppliers to analyse opportunities, improve workflows, and support the delivery and adoption of digital initiatives.
Job Responsibility:
Support the Commercial team with in-depth analysis of new commercial initiatives and opportunities
Analyse current business processes to identify inefficiencies, bottlenecks, and improvement opportunities
Develop "as-is" and "to-be" process maps, data flow diagrams, and supporting documentation
Build, configure, and maintain compliant digital solutions using approved tools and platforms
Liaise with internal teams and third-party suppliers to support commercial projects and initiatives
Deliver remote demonstrations and training sessions to support adoption of new digital tools, platforms, or processes
Support the maintenance of Software Development Lifecycle (SDLC) documentation and best practices
Collaborate with EMEA stakeholders on commercial and data privacy-driven initiatives where required
Requirements:
Degree-level education or equivalent experience
Proven experience in a Business Analyst or similar role
Strong project management skills
Proficient in Microsoft 365 tools, including Power BI, SharePoint, Power Apps, and Power Automate
Ability to rapidly upskill in emerging digital tools and best practices
Understanding of data security principles and privacy by design
Experience working in customer service, commercial support, or business support environments