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The Director of Commercial Data Strategy & Operations will serve as a strategic partner to the U.S. Commercial organization, leading the strategic identification, planning and implementation of commercial data management to directly support commercial effectiveness. This leader will be instrumental in establishing a critical cross-functional partnership between commercial, analytics, IT, sales, and other relevant groups to enable omnichannel engagement, sales force effectiveness, marketing performance, and market access analytics through high-quality data and scalable platforms. This leader needs to be willing to be hands on contributor as the team and commercial capabilities continue to transform. This role sits at the intersection of business strategy, data science, RWE, & analytics and offers the opportunity to directly influence the commercial success of Dompé in the U.S. market.
Job Responsibility:
Develop and implement a U.S. data strategy that aligns with brand goals, customer engagement priorities, payer/provider market dynamics, and field execution needs
Prioritize data capabilities that support commercial planning, segmentation, targeting, and omnichannel activation
Partner with commercial leads to identify business-critical data needs and translate them into scalable solutions
Lead the execution of commercial data operations across domains such as HCP/HCO, patient, prescription, claims, and sales data
Oversee the design and implementation of a robust Master Data Management (MDM) program that supports customer-centric execution and compliant promotional activities while ensuring compliance with broader Dompe technical infrastructure and systems
Manage data acquisition pipelines and data quality controls to ensure reliable, timely, and actionable insights
Ensure best practices for data reliability, ingestion, analysis and output across all commercial data streams
Define and enforce enterprise-wide commercial data governance policies and best practices
Ensure compliance with relevant data privacy and regulatory frameworks while enabling innovation and speed
Establish and be responsible for data quality standards and KPIs that improve commercial confidence in analytics and automation outputs
Collaborate with Marketing, Sales, Market Access, Analytics, IT, Quality, Regulatory, and Legal to operationalize commercial strategies through data
Lead change management efforts to drive adoption of data-driven decision-making and self-service analytics tools across commercial teams
Evaluate and manage relationships with key technology and data vendors to ensure scalable, cost-effective solutions
Requirements:
Bachelor’s or Master’s degree in a related field (e.g., Data Science, Computer Science, Life Sciences)
10+ years of experience in data operations, governance, and strategy—preferably supporting Commercial functions in biotech or pharma
Deep knowledge of U.S. healthcare data assets, commercial data ecosystems (IQVIA, Symphony, Veeva, etc.), and omnichannel engagement models
Strong analytical and technical skills
proficiency in common analytics and CRM tools such as Salesforce, Excel, SQL, BI tools (Looker, Tableau), and forecasting platforms
Hands-on experience with cloud data platforms (e.g., Snowflake, Databricks), MDM tools, and modern data stacks
Hands on experience with modern data science/AI analytics tools such as Python (pandas/conda/matplotlib), R (tidyverse, plotly) or SAS and their related ecosystems
Familiarity with AI/ML use cases in commercial functions (e.g., predictive targeting, segmentation, campaign optimization)
Proven success in building cross-functional partnerships and translating data capabilities into business value
Strong leadership, communication, and stakeholder management skills
What we offer:
Comprehensive medical benefits
Generous vacation / holiday time off
Competitive 401(K) matching
Bay Area office with great views, located in vibrant downtown San Mateo and within walking distance to restaurants, coffee shops, and the Cal Train
A super cool team who’s excited to transform lives through innovative therapies