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The Commercial Coordinator plays a critical role in supporting the operational success of our commercial customers remarketing initiatives. This position is responsible for managing commercial inventory, facilitating reconditioning recommendations, serving as the primary liaison for commercial account representatives, and coordinating account-level communications and reporting.
Job Responsibility
Support commercial inventory flow and accuracy within the remarketing center
Review vehicle condition reports and propose appropriate reconditioning recommendations to consignors
Act as the point of contact for commercial representatives regarding account-specific scorecards, performance metrics, and operational updates
Collaborate with the internal Commercial Operations team to deliver consistent, timely, and accurate reporting at the account level
Work closely with sales, operations, and recon departments to align on commercial account objectives and service levels
Overseeing the operation/flow of vehicles from transport assignment, check-in to body, keys, mechanic and detail
Monitor all Fleet Lease/commercial accounts and work with other auction manager/s to ensure compliance with client requirements and objectives
Serve as the AutoIMS and commercial AMS expert for the location
Process and monitor all Fleet/Lease related transactions
Monitor the progress of each vehicle throughout the entire auction process
Partner with operations to ensure completion of work on customers vehicle
Monitors metrics on a frequent basis to assure achievement of departmental goals
Requirements
Ability to read, write, speak and understand English
Associate’s or Bachelor’s degree in Business, Marketing, or related field (or equivalent work experience)
2+ years of experience in sales coordination, account management, or automotive operations preferred
Strong understanding of auto remarketing processes and commercial vehicle lifecycle is a plus
Excellent communication and interpersonal skills
Valid driver’s license and clean driving record
Proficient in Microsoft Office Suite (Excel, Word, Outlook)
experience with inventory management or CRM systems is a plus
Strong attention to detail and ability to multitask in a fast-paced environment
Ability to stand, walk, and move around a vehicle lot
On-site position
Full-time hours with occasional extended hours based on business need
Nice to have
Strong understanding of auto remarketing processes and commercial vehicle lifecycle
experience with inventory management or CRM systems
What we offer
Multiple medical plans including a high deductible, low cost health plan
Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
Generous paid time off options, including uncapped vacation days
Employee Stock Purchase Program with additional opportunities to earn stock in the Company