Commercial Coordinator Job at Four Seasons (Miami Beach)

Job Description

The Commercial Coordinator is responsible for providing administrative support to the Catering, Sales and Marketing teams, with a primary focus on Catering operations. This role supports the Director of Catering and the Director of Public Relations & Marketing in coordinating commercial activities, maintaining systems and databases, preparing client and event documentation, and ensuring seamless communication across hotel departments.

Job Responsibility

Maintain Golden Sales & Catering accounts, including creating and updating bookings, managing traces, manipulating events in the function diary, and preparing Banquet Event Orders
Support the planning and coordination of catering events and internal Four Seasons meetings
Prepare and distribute Catering correspondence to hotel operating departments, including Banquet Event Orders, Resumes and Amenity Cards
Maintain Catering files and databases, both electronic and paper, ensuring all records are accurate and up to date
Provide administrative support to the Sales and Marketing teams, including coordinating site inspections, familiarization trips, amenities, reservations and general client requests
Assist with departmental reporting, expense processing, and maintaining commercial databases
Provide telephone coverage for the Commercial Office and serve as a liaison between clients, guests and hotel departments

Requirements

College education preferred
Previous administrative experience in hospitality, catering, sales or a related field required
Food and Beverage knowledge is a plus
Excellent organizational skills, attention to detail and the ability to manage multiple priorities in a fast-paced environment
Strong communication and interpersonal skills with the ability to work effectively with clients and all levels of management
Proficiency in Microsoft Word, Excel, PowerPoint and Outlook
Working knowledge of Opera is strongly preferred

Nice to have

Food and Beverage knowledge is a plus
Working knowledge of Opera is strongly preferred

What we offer

Competitive salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Employee Parking

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Commercial Coordinator

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