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Coloplast Logo Coloplast · IT - Administration

Commercial Consent Process Owner

Denmark, Humlebæk · Job Posted May 03, 2026
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Job Description

In our newly established Service Operational Excellence team, we are responsible for establishing and managing our global consent model. As part of our new commercial strategy, we will grow our business by delivering new digital services and tools for our users. As the owner of our commercial consent processes, you will ensure compliant consent handling in the execution of our strategy. This role of global consent process owner sits at the intersection of commercial execution, data usage, and consent governance. Your responsibility is to ensure efficient, compliant consent handling while enabling commercial scalability and faster execution across markets. You are not expected to be a legal specialist, but you will thrive in balancing legal requirements with commercial needs and new digital possibilities. You will own how consent is governed, standardized, and operationalized across key markets, while allowing for local regulatory and commercial needs. As the global process owner, you have a clear mandate to make decisions, balance competing inputs, and push back - including towards senior stakeholders - when commercial value, customer experience, or scalability is at risk. The scope covers consumers, healthcare professionals (HCPs), and careers across CRM and customer-facing channels, with Salesforce at the core.

Job Responsibility

  • Own and govern the global consent model, balancing standardization with local requirements
  • Establish and run a cross-market forum to share best practices and compliant ways of working
  • Translate legal and regulatory requirements into workable commercial processes
  • Act as the decision maker on commercial consent topics based on analysis and multiple inputs
  • Drive consent handling across our commercial platforms
  • Work with depersonalization and correct data handling to support future use cases
  • Own and prioritize the consent-related initiative backlog and build business cases
  • Collaborate closely with legal, CX, IT, markets, and other consent-focused roles

Requirements

  • 5+ years of experience in business, commercial operations, data, law, or governance
  • Hold a master’s degree (business, law, economics, or similar)
  • Excel in communicating, navigating complex stakeholders and making clear decisions
  • Think commercially first, while respecting regulatory boundaries
  • Work independently, are pragmatic, and willing to push back when needed

Nice to have

Experience with consent management, data privacy processes, or CX platforms

What we offer

  • A high-impact role with real mandate, not a coordination position
  • The opportunity to shape how consent enables commercial growth at scale
  • High visibility across markets and stakeholders
  • A strong commercial CX environment focused on execution and outcomes
  • A role contributing to making life better for patients
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