Commercial Collections Specialist Job at Robert Half (Fishers)

New

Credit & Collections Specialist

We are looking for a detail-oriented Credit & Collections Specialist to support ...

Location

United States , Minneapolis

Salary:

75000.00 USD / Year

Robert Half

Expiration Date

Until further notice

Requirements

At least 3 years of experience in commercial collections, credit, or accounts receivable
Demonstrated ability to communicate clearly, negotiate effectively, and manage challenging customer discussions with professionalism
Strong organizational skills with the ability to balance multiple accounts, deadlines, and follow-up activities independently
High level of accuracy and attention to detail when reviewing account records, payment activity, and supporting documentation
Sound problem-solving skills with the ability to assess account issues and determine appropriate next steps
Experience with commercial credit, credit analysis, and credit approval processes
Proficiency with Microsoft Excel and working knowledge of platforms such as D365 and SharePoint

Job Responsibility

Manage past-due accounts by contacting customers, securing payment commitments, and arranging practical repayment options when needed
Analyze account aging and payment trends to prioritize collection efforts and identify higher-risk balances
Research disputed charges, billing concerns, and remittance issues to reach accurate and timely resolution
Record all collection actions, customer interactions, and account updates thoroughly to maintain complete account histories
Partner with cross-functional teams such as finance, customer service, and sales to address account issues and improve payment outcomes
Evaluate delinquent accounts for further action and recommend escalation, external recovery, legal review, or write-off when justified
Follow established company procedures and applicable collection laws to ensure compliant and consistent account handling
Compile and share regular updates on receivable status, recovery progress, and notable account activity with stakeholders

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

Fulltime

New

Collections Specialist

We are looking for a detail-focused Collections Specialist to join our team in H...

Location

United States , Hartland

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in accounts receivable, commercial collections, or a closely related finance support role
Strong working knowledge of collection procedures, aging reports, and billing follow-up practices
Proficiency in Excel for data review, reconciliation, reporting, and record analysis
Experience using ServiceTitan or a comparable business or accounting platform is strongly preferred
Excellent attention to detail with the ability to manage multiple accounts and deadlines effectively
Self-directed work style with strong organization, persistence, and problem-solving skills
Ability to communicate clearly and collaborate with internal teams to resolve account discrepancies.

Job Responsibility

Monitor customer balances and take timely action to collect outstanding invoices through consistent outreach and follow-up
Compare and reconcile receivable records across multiple platforms to confirm accuracy and resolve open account issues
Review historical billing and payment information, correcting incomplete or inconsistent records to improve data integrity
Use Excel to extract, organize, and analyze accounts receivable information for tracking, reporting, and status updates
Work with internal partners to investigate billing questions, obtain missing support, and clear payment obstacles
Assist with refining collection workflows and reporting practices to improve efficiency and visibility
Maintain accurate notes and documentation on collection activity, account status, and resolution progress.

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

New

Collections Specialist

We are looking for a Collections Specialist to join a machinery manufacturing or...

Location

United States , Hatfield

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 3 years of experience in collections, accounts receivable, or a closely related finance function
Background handling commercial collections, with the ability to manage consumer collections when needed
Working knowledge of credit analysis and collection procedures in a business environment
Experience researching account issues and resolving billing-related payment obstacles
Proficiency with Microsoft Excel and the ability to work effectively in accounting or receivables systems
Strong written and verbal communication skills for customer outreach and internal coordination
Highly organized approach with the ability to manage multiple accounts and follow through on commitments
Availability to work fully onsite in Hatfield, Pennsylvania

Job Responsibility

Manage business and customer account collections by following up on outstanding balances and driving timely payment resolution
Review aging reports and prioritize delinquent accounts to reduce past-due receivables and minimize credit risk
Communicate with customers by phone and email to address payment delays, clarify account details, and negotiate appropriate next steps
Investigate billing concerns and coordinate with internal teams to resolve disputes that may impact payment timelines
Perform credit-related analysis to help assess account status and support informed collection strategies
Maintain accurate records of collection activity, customer commitments, and account updates within company systems and spreadsheets
Use Excel and internal software tools to track receivables, monitor trends, and prepare status updates for management
Partner with finance and cross-functional stakeholders to improve collection results and support overall accounts receivable performance

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

New

Collections Specialist

We are looking for a detail-oriented Collections Specialist to join a service-fo...

Location

United States , Humble

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
At least 2 years of experience in commercial credit and collections, with 3+ years preferred
Strong customer service and account communication skills with a detail-oriented, solutions-oriented approach
Proficiency with Microsoft Office, including basic Excel, and comfort learning business systems
Ability to work independently while also contributing effectively within a team environment
High attention to detail and strong organizational skills in a deadline-driven setting
Bilingual English/Spanish communication skills are a plus
Must be able to complete pre-employment background screening and drug testing

Job Responsibility

Maintain customer account profiles by entering new information, updating records, and ensuring data remains accurate in internal systems
Prepare invoicing activity and generate account statements when requested to support timely billing and collection efforts
Review accounts receivable reporting to track balances, identify overdue items, and assist with collection priorities
Reconcile account discrepancies by researching payment activity, clarifying issues, and resolving billing-related questions
Communicate with customers in a clear and courteous manner to address disputes, secure payment commitments, and preserve positive business relationships
Evaluate account status to support credit decisions and help determine when sales orders can be released
Partner with the Credit Manager and other internal teams to support daily collections operations and related administrative tasks
Complete additional duties as assigned to help the department meet service, accuracy, and turnaround expectations

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

New

Collections Specialist

We are looking for a Collections Specialist to support recovery efforts for cons...

Location

United States , Merrillville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 3 years of experience in collections, preferably within banking, lending, or financial services
Practical knowledge of credit and collections practices for both consumer and commercial accounts
Experience handling billing collection activities and resolving account discrepancies
Strong verbal and written communication skills with the ability to negotiate payment solutions professionally
Ability to manage a high volume of accounts while maintaining accuracy and organization
Proficiency in documenting account activity and using systems that support collection operations
Solid judgment, attention to detail, and a consistent approach to meeting deadlines and follow-up commitments

Job Responsibility

Manage a portfolio of past-due consumer and commercial accounts and take timely action to drive resolution
Contact customers by phone and written communication to discuss outstanding balances and establish appropriate repayment plans
Review account status, payment history, and supporting records to determine the best approach for collection activity
Maintain accurate documentation of account interactions, payment commitments, and follow-up actions in internal systems
Work closely with internal partners to address billing concerns, research discrepancies, and support account reconciliation
Monitor delinquency trends and prioritize collection efforts based on account risk and aging
Apply collection procedures in accordance with banking policies, regulatory expectations, and service standards
Assist with updates to collection records or workflow processes when system or operational changes affect account management

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

Collections Specialist

We are looking for a Collections Specialist to join a wholesale distribution org...

Location

United States , Oak Brook

Salary:

26.50 - 33.65 USD / Hour

Robert Half

Expiration Date

Until further notice

Requirements

At least 5 years of experience in collections, accounts receivable, cash application, or credit and returns support
Hands-on experience resolving deduction claims, short payments, and customer billing discrepancies
Strong Microsoft Excel skills, including the ability to manage tracking logs, reporting, and formula-based analysis
Knowledge of commercial collections practices and related billing and rebill processes
Experience using ERP platforms such as Infor, with the ability to navigate transaction-based workflows effectively
Familiarity with SharePoint or similar systems used for data entry and approval routing is preferred
Strong attention to detail and the ability to manage high-volume manual processing with accuracy
Effective communication and problem-solving skills, with the ability to collaborate across departments and with external contacts

Job Responsibility

Investigate unpaid invoices, short payments, and deduction claims to identify underlying issues and drive timely resolution
Manage a high volume of open deduction items, maintaining organized tracking and status updates in Excel
Apply customer payments accurately, including manual posting for transactions that do not load through standard bank file processes
Review payment exceptions from bank reporting, complete manual account updates, and coordinate file handling with technical support teams when needed
Enter customer credit requests into designated workflow tools, monitor approvals, and ensure supporting documentation is issued for return activity
Process approved credits, help reduce outstanding credit request backlogs, and support related credit and rebill transactions
Record return transactions in the ERP system through manual entry while ensuring data accuracy and proper documentation
Work closely with customer service, managers, IT, and other business partners to resolve disputes, returns, deductions, and account discrepancies
Contribute to month-end close by completing cash application, credits, returns, and deduction processing within required timelines
Maintain clear account records and prepare accurate reporting for deduction notices and other receivables activity

What we offer

medical
vision
dental
life insurance
disability insurance
401(k) or deferred compensation plan (if eligible)
paid time off for vacation, personal needs, and sick time
paid holidays

Fulltime

Collections Specialist

We are looking for a Collections Specialist to support a manufacturing organizat...

Location

United States , Middleburg Heights

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience handling collections for commercial accounts, consumer accounts, or both
working knowledge of accounts receivable, billing follow-up, and collection procedures
ability to manage frequent phone outreach and communicate clearly with customers regarding past-due balances
proficiency in Microsoft Excel, including the use of formulas for tracking and analysis
strong attention to detail and accuracy when updating notes, commitments, and account records
comfortable working onsite in Middleburg Heights, Ohio during standard business hours
ability to stay organized and effective in a deadline-driven environment with changing priorities

Job Responsibility

Contact commercial and consumer accounts to follow up on past-due invoices and secure timely payment commitments
Review aging reports and account details to prioritize collection activity and reduce outstanding receivables
Document customer conversations, payment arrangements, and collection progress accurately in internal records
Investigate billing concerns and coordinate with internal teams to resolve issues that may delay payment
Perform high-volume outbound calls, especially during the initial phase of the assignment leading up to fiscal year-end
Use Excel formulas and related tools to track account status, analyze trends, and support reporting needs
Maintain attentive customer interactions while balancing collection goals with service expectations
Assist with ongoing accounts receivable and collection activities in support of team coverage during an extended leave
Contribute to a smooth handoff of account updates and collection status if the role transitions into a longer-term opportunity

What we offer

Medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Ar collections specialist

Location

United States , Minneapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in commercial or consumer collections, with a strong background in handling high call and email volumes
Excellent verbal and written communication skills
Strong organizational and problem-solving abilities
Professional, persistent, and customer service-oriented demeanor
Proficiency with accounting software and Microsoft Office Suite
Ability to work independently and as part of a team

Job Responsibility

Conduct high-volume outbound collections calls to clients and customers to resolve outstanding accounts receivable balances
Send follow-up emails regarding overdue invoices, payment plans, and account settlements
Accurately document all collection efforts and update customer records in the system
Research and respond to customer inquiries regarding billing, payments, and account status
Collaborate with internal teams to resolve disputes and facilitate payment arrangements
Recommend accounts for escalation or further action as needed
Meet and exceed daily and weekly collection activity targets

Select Country

Commercial Collections Specialist

Job Description

Job Responsibility

Requirements

What we offer

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