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Are you a hands-on leader with a knack for building great client relationships and keeping operations running like clockwork? Our client is a premier Townsville-based cleaning contractor looking for a dynamic Cleaning Supervisor to head up our Periodical Services division. This isn't just about inspecting floors—this role is a vital blend of client engagement, team leadership, and operational scheduling. You will be the driving force behind keeping our existing clients happy, and ensuring our specialized cleaning teams are fully equipped and ready to deliver top-tier results.
Job Responsibility
Visiting regular, existing clients to identify extra service needs and upsell periodic cleaning opportunities
contacting previous clients and following up on unsuccessful quotations to reactivate accounts and generate new work
organising monthly periodical jobs straight from the master calendar and calling clients to initiate and confirm bookings
assisting with writing and setting up detailed, accurate periodical job sheets
coordinating the staff, specialized equipment, and vehicles required to complete scheduled works efficiently
helping recruit, train, and develop specialized staff teams to safely and effectively carry out periodic cleaning services
Requirements
Proven experience in commercial cleaning (specifically specialized/periodical cleaning)
solid understanding of chemical use and equipment
experience supervising, training, and motivating teams