Commercial Cleaner Lead

• Coordinate and manage the team's daily activities
• Establish work schedules, assign tasks and cross-train staff
• Schedule daily staff meetings and required in-service training sessions
• Check cleaning equipment condition
• Order cleaning supplies as needed
• Coordinate and liaise with clients and employees
• Handle complaints and feedback
• Inform the team of requests and confirm completion
• Inspect work done by cleaners and submit daily cleanliness reports
• Initiate regular training on procedures for the use of chemical cleaners
• Ensure standardized cleaning process meets company standards
• Provide daily cleaning support to private areas of the building designated as needed
• Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives
• May establish new techniques to ensure the team is able to meet its objectives
• Ensure personal and team outcomes have a positive impact on customer objectives
• Lead by example and model behaviors consistent with CBRE-GDS values

• High School Diploma or GED with 5+ years of job-related experience
• Prior shift manager or supervisory experience preferred
• Ability to lift/carry heavy loads of 50 lbs. or more
• In-depth understanding of a range of processes, procedures, systems, and concepts within own function
• basic knowledge of related job functions required
• Requires the ability to explain complex concepts or sensitive information
• Knowledge of Microsoft Office products
• Excellent organizational skills with a master-level inquisitive mindset

Prior shift manager or supervisory experience

• medical
• well-being
• financial planning
• short-term incentives benefits