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Commercial Change Specialist

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Plusnet

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Location:
United Kingdom , London

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Category:
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Salary:

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Job Description:

As a Commercial Change Specialist, you'll act as the control tower for contractual and commercial changes, ensuring every adjustment to agreements, pricing structures, and commercial terms is managed with precision, clarity, and minimal disruption. This role is critical in navigating complex business operations and aligning change initiatives with strategic objectives. You will be required to undergo National Security Vetting to SC or NPPV level.

Job Responsibility:

  • Direct and Coordinate Change Traffic: Monitor and manage the flow of contractual amendments, ensuring they align with business objectives and requirements including through approval processes
  • Salesforce Management: Proactive Management of Salesforce tool to ensure an up to date pipeline
  • Maintain Clear Communication Channels: Serve as the central point of contact between delivery teams, finance, legal, and commercial stakeholders to avoid collisions in priorities or timelines
  • Ensure Safe Landings: Validate that all changes are implemented smoothly, minimizing risk and disruption to ongoing operations
  • Navigate Complex Landscape: Anticipate potential conflicts in terms, timelines, or compliance, and proactively reroute processes to maintain efficiency
  • Customer Facing -Work closely with the Authority Change and Commercial team to ensure alignment in target dates

Requirements:

  • Proven experience working in a change management role
  • Experience influencing and persuading both internal and external stakeholders
  • Have experience using Salesforce system
  • Have a Strong understanding of commercial operations (contracts, pricing, revenue models)
  • Be highly organised, with experience working within a high-pressured environment
What we offer:
  • 10% on target annual bonus
  • BT Pension scheme, minimum 5% employee contribution, BT contribution 10%
  • X4 Salary Life Assurance
  • Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice
  • 25 days annual leave (not including bank holidays), increasing with service
  • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up
  • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more
  • 24/7 private virtual GP appointments for UK colleagues
  • 2 weeks paid carer’s leave
  • World-class training and development opportunities
  • Option to join BT Shares Saving schemes
  • Discounted broadband, mobile and TV package
  • Access to 100’s of retail discounts including the BT shop

Additional Information:

Job Posted:
January 13, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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