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Lush Logo Lush · Finance

Commercial Business Partner

United Kingdom, Poole Employment contract 65000.00 - 75000.00 GBP / Year · Job Posted May 29, 2026
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Job Description

This role bridges finance, commercial insight, and creativity. Operating as a hands on partner within Cosmetic Warriors, you will report to Finance and partner directly with creative Category Leads, Brand, and Tech teams. The purpose is to shape ideas, improve performance, and deliver what customers want based on evidence, while exploring and using AI tools to drive data insights.

Job Responsibility

  • Partner kindly and curiously to identify specific needs of Category Leads, starting with an immediate focus on Gifts, HairLab, and Spa, with future scope across all categories
  • Making recommendations for products and gift contents based on insights from the data
  • Collaborating with individual markets for point of view and needs
  • Connect with different Category Leads to find opportunities for cross functional collaboration
  • Use data and technology to make performance easy to understand, enabling thoughtful, well informed decision making across the business
  • Work with all Category Leads to define their data requirements, use data we already have, and experiment with AI tools to work out how the data can be accessible in a sustainable and consistent way
  • Help make sure data feels relevant to the needs of individuals and the business
  • Work alongside the Insights Team to strengthen technical data, integrate market research, and conduct deep dives into market sales, trends, and competitor ranges
  • Create post launch sales reports to inform future collections, identify key insights, suggest discontinuations, and recommend range additions, reporting findings back to the wider Category Lead Group
  • Act as the interface with Finance Teams, working closely with Retail, Manufacturing and Limited teams
  • Work proactively and strategically, using business and financial information to influence
  • Providing robust financial information, recommendations and challenge to support decision making resulting in growth
  • Use commercial strategy to interpret sales, margin, and competitor data to inform category growth, pricing, and product decisions
  • Provide financial insight and business updates to the Cosmetic Warriors Teams and support those teams in managing their team budgets, and preparing them for review
  • Support and collaborate with teams defining costing models and work with pricing teams to ensure competitive positioning and healthy margins
  • Build and present clear business cases and recommendations to identify opportunities for profitable sales growth, through data and insights
  • Explore, test, and find use cases for how AI tools can optimise data processing and drive deeper insights
  • Partner and collaborate with internal Tech Teams currently working with AI to align systems and strategies
  • Implement agreed AI tools into daily work and support wider Finance Teams in how to use them and experiment themselves

Requirements

  • Current or recent experience in a commercial, analytical, or finance related role
  • Comfortable working with numbers, but not restricted by traditional finance approaches
  • Ability to translate complex data into clear, actionable insights
  • Clear communicator who explains technical or financial concepts simply and adapts messaging to different audiences
  • Excellent relationship building skills with the ability to influence and support decision makers without pushing and able to bring people along with the bigger picture
  • Self starter with initiative to deliver projects and follow through to completion
  • Curious and a flexible mindset to actively shape, refine, and evolve this role
  • Eager to learn about business areas and practices outside of current experience
  • Open to adopt innovative approaches and keen to try new ways of working, experimentation, and emerging technologies like AI
  • Strong collaboration skills to welcome different perspectives, grow from constructive challenge, and a desire to understand how different business areas connect

What we offer

  • 25 days holiday plus bank holidays
  • 6 months of full pay for parental leave
  • Enhanced paternity leave
  • Bonus scheme
  • Day off for weekday birthdays
  • Holiday purchase scheme
  • 50% discount on Lush products and spa treatments
  • Cycle to work scheme
  • Discounted rail and bus season tickets
  • Employee assistance programme
  • Flexible working
  • 10% Employee Owned
  • Wellbeing and mindfulness sessions
  • Access to employee-led Community Networks
  • Tailored gender affirming care
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