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Commercial Business Manager - North East, Scotland

United Kingdom, Reading · Job Posted April 23, 2026
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Job Description

As a member of Baxter's sales team, you'll be aligned to one of our global business units and be responsible for new business, developing existing accounts and ensuring patient-centric approach in all your dealings. You'll work within an assigned geographic area or with specific accounts to achieve or exceed personal and business goals, all in pursuit of our mission to save and sustain lives. In the sales role, you'll have the opportunity to provide input on new markets and products, manage customer concerns, and collaborate with other teams. The Infusion Therapies and Platforms (ITP) segment is highly diverse, encompassing a broad portfolio of products and services that require different commercial selling approaches. The Commercial Business Manager (CBM) is accountable for leading and executing commercial contracts, driving both volume growth and profitability. Collectively, these roles contribute to approximately $90M in annual revenues, with a clear mandate to grow and optimise utilisation of national frameworks across the UK and Ireland.

Job Responsibility

  • Financial Oversight and Analysis
  • Stakeholder Engagement and Relationship Management
  • Strategic Opportunity Identification
  • Leadership, Governance, and Tender Excellence
  • Collaboration and Cross Functional Working

Requirements

  • Strong internal and external negotiation capability
  • Advanced proficiency in Microsoft Office, particularly Excel
  • Ability to analyze complex financial and commercial data and make rapid, disciplined business decisions
  • Excellent presentation skills, with confidence delivering to senior and C level audiences, both internally and externally
  • Proven ability to manage ambiguity, make independent decisions, and provide leadership under conflicting priorities
  • Team focused mindset, valuing diverse perspectives and actively seeking feedback
  • High levels of resilience and positivity, responding constructively to setbacks and motivating peers
  • Demonstrated commercial courage—taking ownership of outcomes, leading challenging customer interactions, and failing fast to progress
  • Intellectual honesty and humility, with a commitment to continuous improvement
  • Capability to manage complex internal stakeholder networks, with an understanding of operations, logistics, financial principles, commercial models, and segmentation strategies
  • Goal oriented, highly motivated by financial performance and commercial success
  • Strong matrix management and 'influencing without authority' skills
  • Demonstrable experience in a relevant pharmaceutical or healthcare commercial role, with specific experience in contracts or bid management strongly preferred
  • Proven success in negotiation led commercial outcomes, applying leverage and trading concessions rather than persuasion based selling
  • Track record of delivering sales growth or profitability, either directly or as part of a cross functional project team
  • Experience contributing to or leading complex, multistakeholder sales processes, with measurable financial wins
  • Demonstrated matrix management experience and ability to influence cross functional teams
  • Experience contributing to or leading tender bid submissions
  • Evidence of supporting or leading the launch of new or differentiated products or services, achieving tangible business results
  • Degree in Business, Life Sciences, or a related field (desirable)
  • Experience managing pharmaceutical or medical device wholesalers, distributors, or B2B partners (desirable)
  • Experience negotiating commercial contracts with Private Hospital Groups (desirable)
  • Experience selling services or embedding operational service elements into complex commercial agreements (e.g. service KPIs, performance tracking, penalties) (desirable)
  • Familiarity with recognised multistakeholder selling methodologies (e.g. Miller Heiman, Complex Sale, Challenger) (desirable)
  • Working knowledge of EU procurement legislation and NHS eProcurement strategy (desirable)

Nice to have

  • Degree in Business, Life Sciences, or a related field
  • Experience managing pharmaceutical or medical device wholesalers, distributors, or B2B partners
  • Experience negotiating commercial contracts with Private Hospital Groups
  • Experience selling services or embedding operational service elements into complex commercial agreements (e.g. service KPIs, performance tracking, penalties)
  • Familiarity with recognised multistakeholder selling methodologies (e.g. Miller Heiman, Complex Sale, Challenger)
  • Working knowledge of EU procurement legislation and NHS eProcurement strategy

What we offer

  • Competitive total compensation package
  • Professional development opportunities
  • High importance placed on work life balance
  • Pension
  • Health Insurance
  • Life Assurance

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