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This key role is responsible for leading all aspects of Sales and Service for one of our medium to large-sized commercial (based on revenue) Terminix branch locations across the country. The Commercial Branch Manager is accountable for all facets of operation for one of our Terminix locations. This includes team leadership, staff training and development, customer satisfaction and retention, service delivery, operational efficiency and new business development – all supported by Terminix’s corporate resources and business model.
Job Responsibility:
Managing branch P&L – monitoring financial performance and expenses, driving growth, ensuring revenue and profit plans are achieved
Fostering a positive work environment that motivates associates and drives customer satisfaction
Directly managing the branch Sales team and branch supervisors
Overseeing Service operations along with the Branch Service Manager
Recruiting, interviewing, hiring and training branch staff
Monitoring regulatory compliance, quality control standards and ensuring safety
Ensuring alignment with Terminix business model and guidelines, including implementing company programs and initiatives
Requirements:
Bachelor’s Degree and 2-4 years managing associates in a fast-paced environment
Willingness to relocate is highly desirable
Profit & loss and/or experience in sales management is strongly preferred
You are able to effectively lead and motivate others through coaching, mentoring, etc.
You have strong communications skills – impersonal, written, presenting
You possess strong time management and organizational skills
You are good at problem solving and coming up with practical solutions
You build rapport easily and establish trust with customers and employees
You are proficient in Microsoft Office Products (Word, Excel, PowerPoint, etc.)
You have a good aptitude for basic/intermediate math-- necessary for doing calculations related to sales and service
A valid driver’s license is required
What we offer:
Comprehensive training and licensure, all paid by the company
Company vehicle, gas card, cell phone, and laptop
Highly competitive base compensation and bonus program
Opportunities for continued advancement and career growth
Medical, dental and vision coverage + discounts on Terminix brands
Short/long-term Disability and Life Insurance
Paid time off
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
401(k) retirement plan with company-matching contributions
Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility