Commercial Banking Operations Specialist

• Support management in the day-to-day supervision of less experienced team providing guidance, and resolution to issues contributing to overall effectiveness of team
• Provide feedback and present ideas for improving or implementing processes and tools within Operations group
• Perform or guide others on complex escalated issues that require planning, evaluation, and interpretation
• Prioritize work and provide daily work leadership and mentorship to team
• Provide training and technical guidance to less experienced staff
• Lead or contribute to implementation of new or revised processes and procedures that require coordination among operation teams
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders
• Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
• Serve as a resource to other departments on transaction structure, documentation, and company policies

2+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Experience handling Lease or Loan operations for equipment
• Experience working with contract rebooking and modification
• Experience with research system tools such as Infolease or ISM
• Experience with Commercial Banking operations
• Experience reviewing banking transactions
• Experience in Financial services, fraud, investigations, Bank Secrecy Act, anti-money laundering
• Ability to analyze and summarize large amounts of data
• Proven ability to display a willingness to learn new policies, procedures and processes
• General knowledge of entity formation verification documents
• Ability to train and lead others
• Knowledge and understanding of regulatory compliance requirements
• Strong attention to detail and accuracy skills
• Good analytical skills including analyzing complex data
• Ability to work in a fast-paced deadline driven environment
• Intermediate Microsoft Office (Word, Excel, Outlook, PowerPoint) skills
• Excellent verbal, written, and interpersonal communication skills
• Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
• Ability to handle confidential material in a professional manner
• Ability to achieve high production and quality standards

• Ability to work additional hours as needed
• Willingness to work on-site at one of the stated locations on the job opening
• Ability to work a hybrid work schedule – 3 days in office / 2 days remote
• Schedule 8am – 430pm