Commercial Associate, Fever

Commercial Associate

Fever

Location:
United Arab Emirates, Dubai

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Commercial Associate for Dopamine Land Dubai, part of the team driving the B2B area focused on special events, group bookings, and private experiences. Ideal for a proactive, customer-oriented individual who enjoys relationship building, has a commercial mindset, and is comfortable in a fast-paced, dynamic environment.

Job Responsibility:

Manage B2B sales inquiries (both inbound and outbound) for Dopamine Land Dubai
Handle customer calls and emails, from first contact to booking confirmation
Close deals for group visits, birthday celebrations, and privatizations
Provide personalized customer care, ensuring every interaction reflects Fever's high service standards
Collect and analyze feedback to identify areas for improvement and share insights with management
Support reporting processes and help structure key performance metrics for the Fever for Business channel
Collaborate with the marketing and operations teams to align communication and optimize visitor satisfaction

Requirements:

2-3 years experience in sales, customer service, or commercial roles, ideally in hospitality, events, or entertainment
Strong communication and interpersonal skills, both written and verbal in English
Arabic is a plus
Proactive attitude with a problem-solving mindset and attention to detail
Good analytical ability to interpret customer data and feedback
Comfort managing multiple priorities and adapting to fast-changing scenarios
Proficiency with CRM software and productivity tools (e.g., Excel, Google Sheets)

Nice to have:

Arabic language skills
Experience in hospitality, events, or entertainment industry

What we offer:

Inclusive and diverse workspace
Accommodation during selection process available upon request

Additional Information:

Job Posted:
November 20, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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